Huawei SUN2000-330KTL-H2 - Page 101

Alar
m ID
Alarm
Name
Alarm
Severity
Possible Cause Suggestion
2063 Overtem
perature
Minor Cause ID = 1
● The device is installed in
a place with poor
ventilation.
● The ambient
temperature is higher
than the upper
threshold.
● The device is faulty.
1. Check the ventilation and ambient
temperature of the device
installation position.
2. If the ventilation is poor or the
ambient temperature exceeds the
upper threshold, improve the
ventilation and heat dissipation.
3. If the ventilation and ambient
temperature meet requirements,
contact your dealer or technical
support.
2064 Device
Fault
Major Cause ID = 1–12, 20
A major fault has occurred
on a circuit inside the
device.
Cause ID = 1–12
Turn o the AC and DC switches, wait
for 5 minutes, and then turn on the
AC and DC switches. If the fault
persists, contact your dealer or
technical support.
Cause ID = 20
Do not turn
o the AC output switch
or DC input switch. Contact your
dealer or technical support.
2065 Upgrade
Failed or
Version
Mismatc
h
Minor Cause ID = 1–4, 7
The upgrade ends
abnormally.
1. Perform an upgrade again.
2. If the upgrade fails for multiple
times, contact your dealer or
technical support.
2066 License
Expired
Warning Cause ID = 1
1. The license has entered
the grace period.
2. The license is about to
expire.
1. Apply for a new license.
2. Load the new license.
2086 Abnorm
al
External
Fan
Major Cause ID = 1–4,
corresponding to external
fans FAN1–FAN4.
The external fan is short-
circuited, the power supply
is
insucient, or the air
channel is blocked.
1. Turn o the AC and DC switches,
check whether the fan blades are
damaged, and clear the foreign
matter around the fan.
2. Reinstall the fan and turn on the
AC and DC switches. If the fault
persists after the device runs for
15 minutes, replace the external
fan.
SUN2000-(250KTL, 280KTL, 300KTL, 330KTL) Series
User Manual 9 Alarm Reference
Issue 07 (2023-06-30) Copyright © Huawei Technologies Co., Ltd. 94