Item Expected Result Follow-up Operation
Run the display
this command in
the ATM-PVC
view to check
whether PPPoA
mapping is
correctly
configured on the
PVC.
PPPoA mapping is correctly
configured.
If PPPoA mapping is incorrectly
configured, run the map ppp
command in the ATM-PVC view to
reconfigure it on the PVC.
l If PPPoE packets are transmitted over ATM links, check the following items.
Item Expected Result Follow-up Operation
Check whether the
local dialer
interface and the
remote interface
have the same PPP
user name and
password.
The local dialer interface
and the remote interface
have the same PPP user
name and password.
If the local dialer interface and the
remote interface have different PPP
user names or passwords, run the
ppp pap local-user or ppp chap
password command in the dialer
interface view to change the PPP
user name and password of the
local dialer interface to be the same
as those of the remote interface.
Run the display
this command in
the ATM-PVC
view to check
whether PPPoEoA
mapping is
correctly
configured on the
PVC.
PPPoEoA mapping is
correctly configured.
If PPPoEoA mapping is incorrectly
configured, run the map bridge
command in the ATM-PVC view to
reconfigure it on the PVC.
If the fault persists, go to step 3.
Step 3 Collect the following information and contact Huawei technical support personnel.
l Results of the preceding troubleshooting procedure
l Configuration files, log files, and alarm files of the device
----End
Relevant Alarms and Logs
Relevant Alarms
None
Huawei AR2200-S Series Enterprise Routers
Troubleshooting 5 WAN
Issue 01 (2012-01-06) Huawei Proprietary and Confidential
Copyright © Huawei Technologies Co., Ltd.
126