--- 20.1.14.1 ping statistics ---
5 packet(s) transmitted
0 packet(s) received
100.00% packet loss
l The displayed information "100.00% packetloss" indicates that the link is faulty. To locate
the fault, refer to The Ping Operation Fails.
l If the packet loss percentage is not 100.00%, the link flaps. To locate the fault, refer to The
Ping Operation Fails.
l If the packet loss percentage is 0.00%, the link is normal. Then proceed to step 4.
Step 4 If the fault persists, collect the following information and contact Huawei technical support
personnel:
l Results of the preceding troubleshooting procedures
l Configuration files, log files, and alarm files of the devices
----End
Relevant Alarms and Logs
Relevant Alarms
None.
Relevant Logs
The following log information indicates that the clock source with which the local device
synchronizes is lost.
NTP/4/SOURCE_LOST
The following log information indicates that the local clock has synchronized with a clock
source.
NTP/4/LEAP_CHANGE
NTP/4/STRATUM_CHANGE
NTP/4/PEER_SELE
2.8 CWMP Troubleshooting
2.8.1 Failed to Manage AR2200-S Using CWMP
Common Causes
The fault symptoms are as follows:
l The AR2200-S cannot set up a connection with the ACS.
l The ACS fails to issue configurations to the AR2200-S.
This fault is commonly caused by one of the following:
Huawei AR2200-S Series Enterprise Routers
Troubleshooting 2 System
Issue 01 (2012-01-06) Huawei Proprietary and Confidential
Copyright © Huawei Technologies Co., Ltd.
42
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