Your device supports only dual card dual standby single pass, which means you cannot use both SIM cards for calls or data services simultaneously.
When you are on a call using a SIM card
1, SIM card 2 cannot be used to make or answer calls. If someone calls SIM card
2, the caller will hear a voice message similar to “The subscriber you dialed is out of the service area” or “The subscriber you dialed cannot be
connected for the moment, please try again later.” The actual message will vary by service provider.
When you are using SIM card 1’s data service, SIM card 2’s data service will be disabled.
Your device’s single-pass feature helps reduce power consumption and increase your device’s standby time. It is not related to your service provider’s
network conditions.
You can enable call forwarding between SIMs on the device to avoid missed calls.
For More Information
If you encounter any problems while using your device, you can obtain help from the following resources:
Visit http://consumer.huawei.com/en to view the device information frequently asked questions and other information.
Visit http://consumer.huawei.com/en/support for the most up-to-date contact information for your country or region.
You can find service hotlines, retailer addresses, service policies, and more information for your local region in HiCare.
Go to Settings and touch System > About phone > Legal to view legal information for your product.
Go to Settings and touch System > About phone > Legal > Safety information to view safety information for your product.
Go to Settings and touch System > About phone > Authentication info to view regulatory information for your product.
Go to Settings and touch System > Certification logos to view more information on certification logos for your product.
All pictures and illustrations in this guide, including but not limited to the device color, size, and display content, are for your reference only. The actual
device may vary.
Nothing in this guide constitutes a warranty of any kind, express or implied.
Safety Information
Please read all of the safety information carefully before using your device to ensure its safe and proper operation and to learn how to dispose of your
device properly.
Operation and safety
To prevent possible hearing damage, do not listen at high volume levels for long periods.
Using an unapproved or incompatible power adapter, charger, or battery may damage your device, shorten its lifespan, or cause a fire, explosion, or
other hazards.
Ideal operating temperatures are 0 °C to 35 °C. Ideal storage temperatures are -20 °C to +45 °C.
Pacemaker manufacturers recommend that a minimum distance of 15 cm be maintained between a device and a pacemaker to prevent potential
interference with the pacemaker. If using a pacemaker, hold the device on the side opposite the pacemaker and do not carry the device in your front
pocket.
Keep the device and the battery away from fire, excessive heat, and direct sunlight. Do not place them on or in heating devices, such as microwave
ovens, water heaters, stoves, or radiators.
Adhere to local laws and regulations while using the device. To reduce the risk of accidents, do not use your wireless device while driving. If you must
make or answer a call, stop your vehicle at a safe location first.
While flying in an aircraft or immediately before boarding, only use your device according to the instructions provided. Use of a wireless device in an
aircraft may disrupt wireless networks, present a hazard to aircraft operation, or be illegal.
To prevent damage to your device’s parts or internal circuits, do not use it in dusty, smoky, damp, or dirty environments or near magnetic fields.
When charging the device, make sure the power adapter is plugged into a socket near the device and is easily accessible.
Unplug the charger from electrical outlets and the device when not in use.
Do not use, store, or transport the device where flammables or explosives are stored (in a gas station, oil depot, or chemical plant, for example). Using
your device in these environments increases the risk of explosion or fire.
Dispose of this device, the battery, and accessories according to local regulations. They should not be disposed of in the normal household waste.
Improper battery use may lead to fire, explosion, or other hazards.
Please consult your doctor and the device manufacturer to determine if the operation of your phone may interfere with the operation of your medical
device.
Adhere to any rules or regulations set forth by hospitals and health care facilities.
Potentially Explosive Atmosphere
Power off your device in any area with a potentially explosive atmosphere, and comply with all signs and instructions. Areas that may have potentially
explosive atmospheres include the areas where you would normally be advised to turn off your vehicle engine. The triggering of sparks in such areas could
cause an explosion or a fire, resulting in bodily injuries or even deaths. Do not power on your device at refueling points such as service stations. Comply with
restrictions on the use of radio equipment in fuel depots, storage, and distribution areas, and chemical plants. In addition, adhere to restrictions in areas
where blasting operations are in progress. Before using the device, watch out for areas that have potentially explosive atmospheres that are often, but not
always, clearly marked. Such locations include areas below the deck on boats, chemical transfer or storage facilities, and areas where the air contains
chemicals or particles such as grain, dust, or metal powders. Ask the manufacturers of vehicles using liquefied petroleum gas (such as propane or butane)
whether this device can be safely used in their vicinity.
Disposal and recycling information
The crossed-out wheeled bin symbol on your product, battery, literature or the packaging reminds you that all electronic products and batteries
must be taken to separate waste collection points at the end of their working lives; they must not be disposed of in the normal waste stream with household
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