Hughes HX200 User Manual

1038054-0001
Revision B
July 7, 2011
HX System
HX200 Satellite Router
Installation Guide

Hughes HX200 Specifications

General

Model	HX200
WAN Technology	Satellite
WAN Interface	Satellite
LAN Interface	Ethernet
Operating Temperature	0° to 40° C (32° to 104° F)

Summary

Understanding Safety Alert Messages

Messages Concerning Personal Injury

Explains safety hazards and how to avoid them, focusing on personal injury risks.

Messages Concerning Property Damage

Details safety messages specifically related to property damage.

Safety Symbols

Describes the generic safety alert symbol and its use with hazard signal words.

Chapter 1 Introduction

Scope and Audience

Defines the manual's purpose and intended audience for installing and servicing the HX200.

HX200 Satellite Router Overview

Provides a general overview of the HX200, a high-performance satellite router.

HX200 for Stabilized Platforms

Describes the HX200's enhancement for stabilized platforms, used in Maritime Service.

HX200 Features

Lists key features of the HX200 terminal, including MIPS processor and transmission types.

Transmission Types

Details the supported transmission types for the HX200, including Ku-band and C-band.

Signal and Data Interfaces

Explains the supported signal and data interfaces for the HX200, including Ethernet and serial ports.

HX200 Specifications

Lists the physical, satellite, and mechanical specifications for the HX200 satellite router.

Transmitter and Receiver Specifications

Details the specifications for both the transmitter and receiver components of the HX200.

DVB-S2 Compliant Outroute Rates and Ratios

Defines the outroute rates and ratios for DVB-S2 compliant signals used by the HX200.

Installation and Commissioning

Outlines the multi-step process for installing and commissioning the HX200 satellite router.

Contact Information

Provides guidance on contacting support for installation problems or warranty/repair.

Chapter 2 Assembling and Connecting HX200 Hardware

Preparing for the Installation

Lists essential items required for installing the HX200, including hardware and files.

Confirming Installer Laptop and Site Requirements

Ensures the installer laptop and site meet the necessary specifications before installation.

Conducting the Site Survey

Details the process of surveying the installation site for unobstructed satellite line-of-sight.

Connecting the Receive and Transmit Cables

Provides instructions on connecting the receive and transmit coaxial cables to the HX200.

Connecting Radio Cables

Explains precautions for connecting radio cables to the HX200 transmit options.

Connecting the Ethernet and Power Cables

Guides on connecting Ethernet and power cables to the HX200 for proper operation.

Serial Port Interface Connections

Details serial port connections for antenna control and status signals for the HX200.

Connecting the Hardware for Stabilized Platforms

Describes assembling hardware for stabilized platforms with Seatel or Azimuth antennas.

Powering Up and Observing the LEDs

Explains the sequence of LED illumination upon powering up the HX200 satellite router.

Stabilized Platforms

Refers to specific manuals for detailed installation instructions for stabilized platforms.

Chapter 3 Commissioning the HX200 Satellite Router

Manual Commissioning

Describes the most common method of commissioning, assuming pre-configuration and successful installation.

Accessing the Manual Commissioning Interface

Provides steps to access the HX200 Manual Commissioning Web Interface via a browser.

Entering Satellite Parameters

Details parameters needed to lock the tuner and demodulator to the outroute.

Entering VSAT Parameters

Explains how to enter geographic location parameters for the satellite router.

Entering LAN Parameters

Provides instructions for entering required LAN IP address and subnet mask parameters.

Entering Management Parameters

Lists parameters for IP Gateway, SDL Control Channel, and VSAT Management IP addresses.

Entering Receive Radio Parameters

Guides on entering or verifying receive radio parameters, including LNB type and frequency.

Entering Transmit Radio Parameters

Details entering or verifying transmit radio parameters, selecting saturated or linear radio.

Set Maximum Tx Power/Minimum Attenuation

Explains setting maximum output power and minimum attenuation to prevent BUC saturation.

NOC Override

Describes how the NOC may override inroute symbol rates for installer selection.

Error Checks

Explains the use of Javascript Form Check for validating entered parameters.

Antenna Pointing

Guides on using the web-based interface to peak receive and transmit signals.

Uploading the SBC Configuration File to the HX200

Details the process of uploading the SBC configuration file for commissioning.

Commissioning the HX200

Provides steps to commission the satellite router, including location and registration.

Satellite-based Commissioning

Describes an alternative commissioning method using Satellite-based commissioning (SBC).

Chapter 4 Completing the Installation

Confirming That All Files Are Current

Steps to confirm the HX200 is operating with the most current software version.

Connecting the HX200 Satellite Router to a Computer

Illustrates connecting the HX200 to a remote user's computer via an Ethernet cable.

Unable to Access Enterprise Resources

Troubleshooting steps when enterprise network resources cannot be accessed after connection.

Printing the System Information Page

Guides on printing the System Control Center System Information page for reference.

Creating a Shortcut to the System Control Center

Instructions for creating a desktop shortcut to access the HX200 System Control Center.

Chapter 5 The System Control Center

Accessing the System Control Center

Explains how to access the HX200 System Control Center using a web browser.

System Control Center Home Page

Describes the SCC Home page, containing system indicators and links to HX200 features.

System Indicators

Details the four main system indicators (System Status, Reception, Transmission, System Info).

Links

Lists groups of links available from the SCC Home page: System Status, Diagnostic Utilities, Help.

System Status

Provides access to the System Status page for general information and connectivity status.

Diagnostic Utilities

Allows performing tests and storing diagnostic information, including Connectivity Test.

Help

Provides access to various help topics for the HX200 satellite router and System Control Center.

System Status Page

Displays general status information like signal strength, receive/transmit, and commissioning status.

Reception Information Page

Shows satellite router receive data, including status, frames received, and errors.

Receive Status Messages

Lists and explains messages in the Receive Status field and their corrective actions.

Transmission Information Page

Displays satellite router transmit data like status, packets submitted, successful, and failed transmissions.

Transmit Status Messages

Lists and explains messages in the Transmit Status field and their corrective actions.

System Information Page

Displays system information such as satellite router IP address, site ID, and configuration details.

Connectivity Test Page

Used to test the connection between the satellite router and the system gateway.

Firewall Configuration Page

Provides controls for creating and managing firewall rules for the HX200.

Modifying and Deleting Firewall Rules

Explains how to modify or delete existing firewall rules via the configuration page.

Enabling and Disabling the Firewall

Describes how to enable or disable the firewall feature in the System Control Center.

The Firewall Statistics Page

Shows firewall status, packet counts processed, discarded by firewall, and by rule.

Viewing Firewall Statistics

Guides on accessing the Firewall Statistics page to view firewall activity.

Resetting Firewall Statistics Counters

Explains how to reset the firewall statistics counters to zero.

Port Forwarding Configuration Page

Allows configuration of port forwarding rules when NAPT is enabled on the system gateway.

Understanding Port Forwarding

Explains port forwarding as a means to enable communication by mapping ports to IP addresses.

Creating Port Forwarding Rules

Provides steps to create new port forwarding rules in the System Control Center.

Help Page

Contains information on status messages, installation, troubleshooting, and other topics.

Advanced Pages

Provides access to critical configuration parameters and functions for advanced users.

Chapter 6 Troubleshooting

HX200 LEDs

Explains the use of HX200 front panel LEDs for troubleshooting and fault isolation.

LED Appearances During Normal Operation

Describes the appearance of HX200 LEDs during normal satellite router operation.

Connectivity Problems

Provides initial troubleshooting steps for connectivity issues with the HX200.

Cannot Access the System Control Center

Troubleshooting guide for when the System Control Center is inaccessible.

Satellite Router is Connected to an Ethernet Device

Steps to troubleshoot if the HX200 is connected to an Ethernet device like a router.

Cannot Access Network Resources

Troubleshoots issues reaching the enterprise network, characterized by inability to use services.

Checking the Receive Signal

Confirms if the HX200 is properly receiving satellite signals by checking the Receive Status.

Weather and Signal Strength

Discusses how weather conditions can affect signal strength and reception.

Checking the Transmit Signal

Confirms if the HX200 is properly transmitting signals to the satellite by checking Transmit Status.

Checking that TCP Acceleration is Operational

Verifies if TCP Acceleration is enabled and operational for performance optimization.

Checking that Web Acceleration is Operational

Confirms if Web Acceleration is operating properly to enhance browsing experience.

Checking System Gateway Connectivity

Uses the Connectivity Test link to check connectivity to the HX system gateway.

Checking Enterprise Network Connectivity

Troubleshoots issues related to connecting to the enterprise network.

Checking DNS Settings

Guides on checking naming system settings on the computer if network resources are unreachable.

Checking for Viruses

Recommends checking the computer for viruses if Internet browsing issues persist.

No Browsing Issues

Provides troubleshooting steps for issues related to the TurboPage server affecting browsing.

Hot Cable Connector

Troubleshooting steps for a transmit or receive cable connector that feels hot.

Slow Transmission Speed or Intermittent Operation

Addresses slow transmission speeds or intermittent operation by checking cable connectors.

Appendix A Configuring a Windows Computer to Support DHCP

Windows XP

Instructions for configuring Windows XP network settings to support DHCP.

Windows 2000

Instructions for configuring Windows 2000 network settings to support DHCP.

Appendix B Updating the Satellite Router Software

Saving the Utility on the Installer Laptop

Steps to save the Fallback Updater utility and its supporting files on the installer laptop.

Configuring the TCP/IP Properties on the Installer Laptop

Explains how to manually configure TCP/IP properties for Windows operating systems.

Updating the fallback.bin file

Procedures to update the satellite router's fallback.bin file with the current software release.

Troubleshooting the Update

Provides troubleshooting steps if unable to update the fallback.bin file using the utility.

Appendix C Disabling a Web Browser Proxy Connection

Internet Explorer

Instructions for disabling a proxy server connection in Internet Explorer.

Firefox

Instructions for disabling a proxy server connection in Mozilla Firefox.

Appendix D Azimuth Antenna Setting and Software Version

Antenna Setting

Lists the Azimuth antenna parameters and settings for configuration.

Software Version

Specifies the software versions used for the ACU and PCU of the HX200.

Appendix E Seatel Antenna Settings and Software Version

Software Version

Lists the software versions for the Seatel antenna's PCU and ACU.

Appendix F Troubleshooting NMEA and TX Mute/RX Lock Cable Issues

Appendix G LNB Selection Reference

Appendix H Conforming with Standards and Directives

TIA IPoS Standard

States HX200 compliance with the IP over Satellite Standard (IPoS).

Certifications and Cautions

Provides general cautions regarding equipment modifications and battery replacement.

Safety-Operating Conditions for Canada

Details operating conditions specific to HX200/HX260 satellite routers used in Canada.

Repairs in Canada

Specifies that repairs to certified equipment should be made by authorized Canadian facilities.

Safety, Emission, and Immunity Standards

Identifies system compliance with safety, emission, and immunity standards like FCC and CSA.

Canada Class B Warning

Warns that the digital apparatus complies with Canadian ICES-003 standards.

FCC Part 15 Notice

Informs about FCC Part 15 compliance for Class B digital devices and potential interference.

Material Compliance

States product compliance with RoHS directive regarding hazardous substances.

Acronyms and Abbreviations