see things. dif ferently.
FAQ
5. Can I use the SmartView Synergy SI in oversea countries?
Yes,theSynergySIhasa110/220vswitchingadaptorallowinguseinanycountry.Youwillneed
apassivepinchangertotsocketsindierentcountries.
6. What is the warranty for the SmartView Synergy SI?
Thisdeviceisahighqualityproduct,builtandpackagedwithcare.Allunitsandcomponentsare
guaranteed against any operational defects as follows:
USandCanada:three(3)year
Europe:two(2)years
AustraliaandNewZealand:two(2)years
Other countries: one (1) year
Warrantycoverspartsandlabor.Ifanydefectshouldoccur,pleasecontactyour
local distributor or the manufacturer.
7. Do I need a soware upgrade to go from a standard to an advanced control panel?
No. Simply change or add the advanced control panel and all the features are automatically
available.YoucanalsoconnectasecondkeypadinthebackpanelofyourSynergySI.
8. Can I buy a separate advanced control panel to upgrade an existing unit?
Yes.AerreceivingtheuniteitherreplacethestandardcontrolpanelundertheLCDorplugthe
advanced control panel into the rear of the unit.
9. Where do I find the serial number of my Synergy SI?
The Serial number is printed on a sticker on the back of the column, above the rear panel. This
information is important for tech-support troubleshooting or warranty repair.
10. Are the LED lights user-replaceable?
ThelightsarelonglifeLEDsandtheusershouldnotneedtoreplacetheseduringthenormallife
of the product.
11. I would like to use my Synergy with my large TV, is this possible?
Yes,SynergyhasaNTSCTVoutputthatcanbeconnectedviastandardRCAcabletoTV.