1. Send the product suitably packaged with carriage and
insurance paid. Do not enclose any accessories with the
product (cables, chargers, manuals, etc.) unless the
Hype™ Service Center specifies otherwise.
2. Mark the RMA number on the outside of the package in
such a way that it is visible and clearly legible.
3. You must enclose a copy of the sales slip as proof of
purchase.
4. Once Hype™ has received the product; it will meet its
warranty obligations in accordance with the warranty
conditions and will return the product to the sender with
carriage and insurance paid.
Service outside of warranty
Hype™ can refuse any service claim made that is not
covered by the warranty.
If Hype™ agrees to provide a service outside the
warranty; the customer will be invoiced for all repair and
transport costs.
Hype™ will not accept any packages that have not first
been approved by Hype™ by means of an RMA (Return
Material Authorization).
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