Option problems
Option problems Action
An IBM option that was
just installed does not
work.
Verify that:
1. The option is designed for your computer.
2. You followed the installation instructions supplied
with the option and in Chapter 6, “Installing
options” on page 53.
3. All option files (if required) are installed correctly.
See “Installing files from option diskettes” on
page 112 for information about installing option
files.
4. You have not loosened any other installed options
or cables.
5. If the option is an adapter, you have provided
enough hardware resources for the adapter to
function correctly. See the documentation supplied
with the adapter (as well as the documentation for
any other installed adapters) to determine the
resources required for each adapter.
6. You updated the configuration information in the
Configuration/Setup Utility program, if necessary,
and have no conflicts. For more information, see
Chapter 4, “Using the Configuration/Setup Utility
program” on page 29.)
If the problem persists, run the diagnostic programs.
(See “IBM Enhanced Diagnostics program” on
page 108 for information about diagnostic programs
provided with your computer.)
If you cannot correct the problem, have the computer
and the option serviced.
Chapter 7. Troubleshooting 105
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