806f050d-0401ffff Array [ComputerSystemElementName] is in critical condition. (Drive 1)
Explanation: This message is for the use case when an implementation has detected that an Array is Critical.
May also be shown as 806f050d0401ffff or 0x806f050d0401ffff
Severity: Error
Alert Category: Critical - Hard Disk drive
Serviceable: Yes
CIM Information: Prefix: PLAT and ID: 0174
SNMP Trap ID: 5
Automatically notify Support: No
User response:
1. Make sure that the RAID adapter firmware and hard disk drive firmware are at the latest level.
2. Make sure that the SAS cable is connected correctly.
3. Replace the SAS cable.
4. Check backplane cable connection.
5. Replace the RAID adapter.
6. Replace the hard disk drive that is indicated by a lit status LED.
806f050d-0402ffff Array [ComputerSystemElementName] is in critical condition. (Drive 2)
Explanation: This message is for the use case when an implementation has detected that an Array is Critical.
May also be shown as 806f050d0402ffff or 0x806f050d0402ffff
Severity: Error
Alert Category: Critical - Hard Disk drive
Serviceable: Yes
CIM Information: Prefix: PLAT and ID: 0174
SNMP Trap ID: 5
Automatically notify Support: No
User response:
1. Make sure that the RAID adapter firmware and hard disk drive firmware are at the latest level.
2. Make sure that the SAS cable is connected correctly.
3. Replace the SAS cable.
4. Check backplane cable connection.
5. Replace the RAID adapter.
6. Replace the hard disk drive that is indicated by a lit status LED.
806f050d-0401ffff • 806f050d-0402ffff
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System x3650 M5 Type 5462: Installation and Service Guide
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