Customer support and service ................... 139
Help at the ThinkPad Web site ................. 139
Help by telephone ......................... 140
ThinkPad EasyServ . . . . . . . . . . . . . . . . . . . . . . . . 141
Getting help around the world .................. 141
Fax information . . . . . . . . . . . . . . . . . . . . . . . . . . 142
Electronic support services .................... 142
Purchasing additional services ................. 144
Enhanced PC Support Line ................... 144
900-number operating system and hardware support line .. 145
Network and Server Support Line ................ 145
Ordering support line services .................. 145
Warranty and repair services .................. 146
Obtaining IBM operating system updates ........... 147
Getting update diskettes ..................... 147
Ordering publications . . . . . . . . . . . . . . . . . . . . . . . 147
Appendix E. Notices . . . . . . . . . . . . . . . . . . . . . . . . 149
Edition notice . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 149
Appendix F. Trademarks . . . . . . . . . . . . . . . . . . . . . 151
Trademarks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 151
Glossary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 153
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 157
iv IBM ThinkPad 570 Online Book
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