Getting Service
Problem Recording Sheet
Computer information:
Machine type:_________
Serial number:_________
Date of purchase:___/___/___
Type of problem:
Continuous problem Intermittent problem
Error code:
The operating system and its version number, if available:
Application programs running at the time of the problem:
Problem symptom:
Describe the problem specifically:
Can the problem be reproduced?
Yes No
If yes, describe how it can be reproduced:
Windows 98 Version______ Windows 3.1 Version______
Windows 95 Version______ OS/2 Version______
Windows NT Version______ DOS Version______
Chapter 1. Getting Familiar with Your Computer
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