Service and Support information
Getting help around the world
International Warranty Service (IWS) is available for
customers who are moving products or traveling to countries
where their product (as identified by the 4-digit machine
type) is sold and serviced by IBM or IBM-authorized
representatives. Warranty service delivery methods of the
country providing the service will be in effect. IBM reserves
the right to change or modify its service delivery methods by
country at any time without notice. Service procedures differ
by country, and some service and parts may not be available
in all countries because of the laws of that particular country.
In some countries, fees may apply to service provided on-site
in remote locations.
To register, call one of the following IWS Offices:
Southeast Asia, Australia, New Zealand, and Hong
Kong:
61-2-9354-4171
Canada, Latin America, and the U.S.: 1-800-497-7426 or
248-740-1215
Europe, Middle East, and Africa: 44-1475-893638
Japan, Korea, China (except Hong Kong), and
Taiwan:
81-462-215-7598
The IWS office will issue an International Warranty Service Certificate,
which you can use wherever IBM or IBM resellers sell and service this
product.
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