Table 6. DSA messages (continued)
v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved.
v See Chapter 4, “Parts listing, Type 7377 server,” on page 125 to determine which components are customer replaceable
units (CRU) and which components are field replaceable units (FRU).
v If an action step is preceded by “(Trained service technician only),” that step must be performed only by a trained
service technician.
Message
number Component Test State Description Action
201-808-xxx Memory Memory Test Aborted Test canceled:
memory
controller
display/alter
buffer execute
error.
1. Turn off and restart the system.
2. Run the test again.
3. Make sure that the server firmware is at the
latest level. The installed firmware level is shown
in the diagnostic event log in the Firmware/VPD
section for this component. For more information,
see “Updating the firmware” on page 233.
4. Run the test again.
5. If the failure remains, go to the IBM Web site for
more troubleshooting information at
http://www.ibm.com/systems/support/
supportsite.wss/docdisplay?brandind=5000008
&lndocid=SERV-CALL.
201-809-xxx Memory Memory Test Aborted Test canceled
program error:
operation
running fast
scrub.
1. Turn off and restart the system.
2. Run the test again.
3. Make sure that the DSA code is at the latest
level. For the latest level of DSA code, go to
http://www.ibm.com/support/
docview.wss?uid=psg1SERV-DSA.
4. Make sure that the server firmware is at the
latest level. The installed firmware level is shown
in the diagnostic event log in the Firmware/VPD
section for this component. For more information,
see “Updating the firmware” on page 233.
5. Run the test again.
6. If the failure remains, go to the IBM Web site for
more troubleshooting information at
http://www.ibm.com/systems/support/
supportsite.wss/docdisplay?brandind=5000008
&lndocid=SERV-CALL.
201-810-xxx Memory Memory Test Aborted Test stopped:
unknown error
code xxx
received in
COMMONEXIT
procedure.
1. Turn off and restart the system.
2. Run the test again.
3. Make sure that the DSA code is at the latest
level. For the latest level of DSA code, go to
http://www.ibm.com/support/
docview.wss?uid=psg1SERV-DSA.
4. Make sure that the server firmware is at the
latest level. The installed firmware level is shown
in the diagnostic event log in the Firmware/VPD
section for this component. For more information,
see “Updating the firmware” on page 233.
5. Run the test again.
6. If the failure remains, go to the IBM Web site for
more troubleshooting information at
http://www.ibm.com/systems/support/
supportsite.wss/docdisplay?brandind=5000008
&lndocid=SERV-CALL.
84 IBM System x3630 M3 Type 7377: Problem Determination and Service Guide
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