IKEA KOLDGRADER - Troubleshooting Advanced Issues

Problem Possible cause Solution
The temperature in the appli‐
ance is too low/too high.
The temperature is not set
correctly.
Set a higher/lower tempera‐
ture.
The temperature in the appli‐
ance is too low/too high.
The door is not closed cor‐
rectly.
Refer to "Closing the door"
section.
The temperature in the appli‐
ance is too low/too high.
The food products' tempera‐
ture is too high.
Let the food products tem‐
perature decrease to room
temperature before storage.
The temperature in the appli‐
ance is too low/too high.
Many food products are stor‐
ed at the same time.
Store less food products at
the same time.
The temperature in the appli‐
ance is too low/too high.
The door has been opened
often.
Open the door only if neces‐
sary.
The temperature in the appli‐
ance is too low/too high.
The Fast Freezing function is
switched on.
Refer to "Fast Freezing func‐
tion" section.
The temperature in the appli‐
ance is too low/too high.
The Shopping function is
switched on.
Refer to "Shopping function"
section.
The temperature in the appli‐
ance is too low/too high.
There is no cold air circula‐
tion in the appliance.
Make sure that there is cold
air circulation in the appli‐
ance. Refer to "Hints and
Tips" chapter.
DEMO appears on the dis‐
play.
The appliance is in demon‐
stration mode.
Keep the OK key pressed for
approximately 10 seconds
until a long sound is heard
and the display turns o for a
short time.
A or or symbol is
shown instead of numbers
on the temperature display.
Temperature sensor prob‐
lem.
Contact the nearest Author‐
ized Service Centre (the cool‐
ing system will continue to
keep food products cold, but
temperature adjustment will
not be possible).
If the advice does not lead to the
desired result, call the nearest
Authorized Service Centre.
Replacing the lamp
The appliance is equipped with a longlife
LED interior light.
Only service is allowed to replace the
lighting device. Contact your Authorised
Service Centre.
Closing the door
Avoid slamming the doors to
prevent items stored inside from
shifting and falling.
1. Clean the door gaskets.
ENGLISH 28