IKEA LUFTIG - How to reach us if You need our service

14 ENGLISH
way consumer rights described in the
local legislation
Area of validity
For appliances which are purchased
in one EU country and taken to
another EU country, the services
will be provided in the framework
of the guarantee conditions normal
in the new country. An obligation to
carry out services in the framework
of the guarantee exists only if the
appliance complies and is installed in
accordance with:
• the technical specifications of the
country in which the guarantee
claim is made;
• the Assembly Instructions and
User Manual Safety Information;
The dedicated After Sales Service
for IKEA appliances:
Please do not hesitate to contact
IKEA After Sales Service to:
1. make a service request under this
guarantee;
2. ask for clarification on installation
of the IKEA appliance in the
dedicated IKEA kitchen furniture.
The service won’t provide
clarifications related to:
- the overall IKEA kitchen
installation;
- connections to electricity (if
machine comes without plug and
cable), to water and to gas since
they have to be executed by an
authorized service engineer.
3. ask for clarification on user
manual contents and specifications
of the IKEA appliance.
To ensure that we provide you with
the best assistance, please read
carefully the Assembly Instructions
and/or the User Manual section of
this booklet before contacting us.
How to reach us if You need our
service
Please refer to the last page of
this manual for the full list of IKEA
appointed contacts and relative
national phone numbers.
Important! In order to provide
You with a quicker service, we
recommend that You use the specific
phone numbers listed at the end
of this manual. Always refer to the
numbers listed in the booklet of
the specific appliance You need an
assistance for. Before calling us,
assure that You have to hand the
IKEA article number (8 digit code)
for the appliance of which you need
our assistance.
Important! SAVE THE SALES
RECEIPT! It is Your proof of
purchase and required for the
guarantee to apply. Note that the
receipt reports also the IKEA article
name and number (8 digit code)
for each of the appliances you have
purchased.
Do You need extra help?
For any additional questions not
related to After Sales of your
appliances. please contact our
nearest IKEA store call centre. We
recommend you read the appliance
documentation carefully before
contacting us.