Warning! Switch the appliance off and let it cool down before you clean it.
Warning! For safety reasons, do not clean the appliance with steam blasters or high-pressure cleaners.
Warning! Sharp objects and abrasive cleaning agents will damage the appliance. Clean the appliance and remove the residues with water and washing up liquid after each use.
Remove also the remnants of the cleaning agents!
Scratches or dark stains on the glass ceramic that cannot be removed do not affect the functioning of the appliance.
Removing the residues and stubborn residues:
Food containing sugar, plastics, tin foil residues should be removed at once, best tool for cleaning glass surface is a scraper (not included with the appliance). Place a scraper on the
glass ceramic surface at an angle and remove residues by sliding the blade over the surface. Wipe the appliance with a damp cloth and a little washing up liquid. Finally, rub the
appliance dry using a clean cloth.
Limescale rings, water rings, fat splashes, shiny metallic discolorations should be removed after the appliance has cooled down using cleaner for glass ceramic or stainless steel.
Troubleshooting
Problem Possible Cause Solution
The appliance does not operate.
Power shortage or power short circuit in the power source of your home.
Power connection to socket not performed properly. Overlook the power supply to hob for correct connection.
More than 10 seconds have passed since the appliance was switched on. Switch the appliance on again.
Child lock is switched on. Deactivate Child lock. (See the section “Child safety device”).
Several sensor fields were touched at the same time. Only touch one sensor field.
Appliance stops operating.
Error indication:
The cookware is not suitable for induction. Change to a cookware suitable for induction.
No cookware on cooking zone or cookware diameter is less than 120mm. Place cookware on the cooking zone.
Appliance stops operating.
Error indication:
The cookware is empty (dry-boiling) or cooking temperature is too high.
Turn off the appliance and restart after 5 minutes. If E2 persists, please contact
nearest IKEA store.
The air inlet and outlet is being blocked.
Surrounding temperature is too high.
Appliance stops operating.
Error indication:
The main power supply is over AC
275V.
Change to product suitable power supply.
Appliance stops operating.
Error indication:
The main power supply is lower
than AC 100V.
Change to product suitable power supply.
Appliance stops operating.
Error indication:
The temperature sensor of the appliance is not working. Please contact nearest IKEA store.
Appliance stops operating.
Error indication:
The cookware is empty (dry-boiling) or cooking temperature is too high. Let appliance cool down and prevent dry-boiling.
Appliance stops operating.
Error indication:
Internal exception
Turn off the appliance and restart after 5 minutes. If E0 persists, please contact
nearest IKEA store.
Error code shows when the hob is powered on and error is detected, E and numbers are displayed intermittently (1 second) and circulation.
If there is a fault, try to resolve it by following the troubleshooting guidelines. If the problem cannot be resolved, contact your nearest IKEA store.
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