This document describes the IKEA VARDAGEN cookware series, which comes with a 5-year guarantee.
Function Description:
The VARDAGEN cookware series consists of enamelled steel pots and saucepans designed for everyday domestic use. The guarantee covers the function, materials, and workmanship of all cookware in the series, ensuring that the products will perform as well as new for 5 years, provided care instructions are followed and they are subjected to normal domestic use (cooking and washing once a day). The primary function of the cookware is to efficiently conduct heat for cooking, and the guarantee specifically covers the stability of the base, ensuring it remains flat for this purpose.
Important Technical Specifications:
- Material: Enamelled steel.
- Guarantee Period: 5 years from the date of purchase or delivery date if later.
- Heat Source Compatibility: Suitable for use on all kinds of hobs and is oven safe.
- Specific Products Covered (examples):
- VARDAGEN pot with lid 3 L, enamelled steel.
- VARDAGEN pot with lid 5 L, enamelled steel.
- VARDAGEN saucepan with lid 2 L, enamelled steel.
Usage Features:
- Durability: Rigorously tested to cope with everyday use, ensuring longevity under normal domestic conditions.
- Heat Distribution: The base of the cookware is designed to be slightly concave when cold, expanding to flatten out when heated, which helps in efficient heat conduction.
- Versatility: Compatible with all types of hobs and safe for oven use, offering flexibility in cooking methods.
Maintenance Features:
- Cleaning: All enamelled steel cookware in the VARDAGEN series must be washed by hand.
- Cleaning Tools: Steel wool or abrasive sponges should be used gently to avoid damaging the surface.
- Cooling Before Cleaning: It is crucial to allow the cookware to cool off completely before cleaning. This allows the base to return to its original shape, preventing it from becoming uneven with prolonged use.
- Prevention of Damage: Never let the cookware boil dry, as this can cause the base to become skewed.
- Guarantee Validity with Hand Washing: The guarantee remains valid even if the cookware is washed by hand.
Guarantee Terms and Conditions:
- Proof of Purchase: The original purchase receipt or email confirmation (for online orders) is required to claim the guarantee.
- Coverage: The guarantee covers the stability of the base (remaining flat for efficient heat conduction) and ensures the cookware functions as new for 5 years under normal use.
- Exclusions:
- Changes in appearance that do not significantly affect function.
- Products stored incorrectly.
- Products used inappropriately, abused, misused, or altered.
- Products cleaned with wrong cleaning methods or cleaning products.
- Normal wear and tear, cuts, scratches, or damage caused by impacts or accidents.
- Products placed outdoors or in a humid environment.
- IKEA's Action: If a product is covered by the guarantee, IKEA will, at its sole discretion, repair or replace the defective product with the same or a comparable product. IKEA will cover the costs of repairs, spare parts, labour, and travel for repair staff, provided the product is accessible without special expenditure. Replaced parts become IKEA's property. If the product is no longer sold, IKEA will provide an appropriate replacement of the same type and price range. Customers can request an upgrade to a higher specification product, but will be charged the difference in price.
- Legal Rights: The guarantee is provided in addition to, and does not affect, the customer's general legal rights. Items excluded from this guarantee may still be covered by legal rights.
Customer Support:
For assistance, customers can visit their local IKEA store or contact IKEA via IKEA.com. QR codes are provided for direct access to country-specific contact information for the UK and Ireland.
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