[ Edit: 2016/ 8/ 1 Model: 2017MY INFINITI Q70(Y51) OM17E00Y51U0 ]
TROUBLESHOOTING GUIDE
Y51D-V-E01-10D9CC20-3284-4B7C-A4C8-DBC5CCFE183C
The system should respond correctly to all voice commands without difficulty. If problems are encountered, try the following solutions.
Where the solutions are listed by number, try each solution in turn, starting with number 1, until the problem is resolved.
Symptom Solution
The system fails to interpret the com-
mand correctly.
1. Ensure that the command is valid. (See “INFINITI Voice Recognition system (models with navigation system)” (P.4-122).)
2. Ensure that the command is spoken after the tone.
3. Speak clearly without pausing between words and at a level appropriate to the ambient noise level in the vehicle.
4. Ensure that the ambient noise level is not excessive (for example, windows open or defroster on). NOTE: If it is too noisy to use
the phone, it is likely that the voice commands will not be recognized.
5. If more than one command was said at a time, try saying the commands separately.
The system consistently selects the
wrong voicetag.
1. Ensure that the voicetag requested matches what was originally stored. (See “Quick Dial” (P.4-101).)
2. Replace one of the names being confused with a new name.
Monitor, climate, audio, phone and voice recognition systems 4-107
Condition:
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