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Performing a Return
In the event that a customer wants to return their items for a refund, they must swipe the card they want the refund to
be processed on and the employee must enter the last 4 digits of the card #. See below for more details.
1. After you’ve selected credit to process the
return in CRE the pinpad will prompt the
manager’s password
2. Insert/Swipe the card you want the refund
to be processed on
3. If swiped it will prompt to enter the last 4
digits of the card then pressed the green
enter key. An approval message will appear
when the refund is complete
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