Ingenico iCT250 Merchant Guide

TD iCT250 Merchant Guide
Financial Transactions
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Forcepost(saleorphone/mail)
Thisoptionisonlyusedwhenyoucan’tprocessacreditcardsalenormallythroughthenetworkwhetherdueto
communicationproblemorthattheforcepostisrequestedviatheterminal.
1. P r e s s  OKForcePost Force Sale or Force Ph/Mail.
2. Enterthedollar amount andpress OK.
3. Performoneofthefollowingpaymentmethodsforthecreditcardinquestion:SwipeorManual entry.
Swipe card
a) VerifythecardinfowithwhatisonthescreenandpressOK.Gotostep3.
Manually enter card
a) Entertheaccount numberandpressOK.
b) Entertheexpiry dateandpressOK.
c) Amanualimprintofthecreditcardisrequired.MaketheimprintandpressOK.
d) EntertheCVD number andpressOK.Gotostep3.
4. ThenentertheauthorizationnumberandpressOK.
5. Thescreenshowsthatauthorizationnumber,thetransactiontotalandthereceiptsprint.Thecustomermust
signthesignaturefieldonthemerchantcopyforaforcepostsaletransaction.
Void
Thistransactionisusedtocorrectapreviouslyenteredtransactionfromtheterminalinthecurrent,openbusinessday.
YoucanalsouseTransactionRecalltorecallandcancel/voidatransactionbasedoninformationotherthanthetrace#.
1. PressOKVoid.
2. Enterthetrace #forthetransactiontobevoidedandpressOK.
3. Verifythatthisisthecorrecttransaction:VoidorBack.Ifyouselectback,youcanenteranewtrace#tovoid.
4. Thevoidedtransactionreceiptsprint.
Transactionrecall
Thisoptionrecallsatransactionsothatyoucanvieworvoidit.Thefollowinginstructionsaccessanytransactionsthat
wereperformedinthecurrentopenbatch.Ifadayclosehasbeencompletedyoucanonlyrecalltransactionsafterthe
lastdaycloseorbatchclose.Pre-authorizationandtabtransactionsarecoveredinouronlinedocumentationatwww.
TDMerchantSolutions.com/ResourceCentre.
1. Press
. , # *
/ Admin TransRecallMenu.
2. Selectoneofthefollowingoptions:
by Detail
Thisrecallsthedetailsalloftransactionsintheopenbatch.
a) ScrolltothetransactionandpressSelect.Gotostep3.
by Amount
Thisrecallsanytransactionfortheentereddollaramountintheopenbatch.
a) Swipethecardorenterthedollar amountandpressOK.
b) Ifmorethanonetransactionappears,scrolltothedesiredoneandpressSelect.Gotostep3.
Before you perform this transaction you must call the TD Merchant Help Desk at 1-800-363-1163 and receive an authorization number.
If you have closed the business day that the transaction was performed in, you can only perform a return. The option to void the transaction
is no longer available.

Ingenico iCT250 Specifications

General

Memory	16 MB RAM, 128 MB Flash
Card Readers	Magnetic stripe, Smart card, Contactless
Operating System	Telium 2
Connectivity	Ethernet
Security	PCI PTS 3.x certified
Printer	Integrated thermal printer
Supported Cards	Visa, Mastercard, American Express, Discover
Display	128x64 pixel LCD, Backlit
Power Supply	External power adapter