Terminal User Guide Your Terminal
23
Chip Card Reader
Chip cards should be inserted firmly into your terminal as illustrated with
the chip facing up and into the card reader.
If you see the prompt BAD READ, check the orientation of the card and
try again.
The card MUST remain inserted until your terminal prompts you
to remove the card. If the card is removed prematurely, the
transaction will be cancelled.
Chip cards can hold the details for more than one payment application
(for example MasterCard and Maestro). If the SELECT APPLICATION
screen is displayed after the card has been inserted, the cardholder
should select the payment application that they wish to use for the
transaction.
F1 MasterCard
F2 Maestro
SELECT APPLICATION
Press F1 for MasterCard; or
Press F2 for Maestro.
The payment application on a chip card may require confirmation after it
is selected. If prompted to do so you should press the enter key within
10 seconds.
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