Transactions Terminal User Guide
46
Account Verification
You must ensure that this option is enabled on your acquirers
Merchant Account. Contact your acquirer to ensure that this
option is available to you.
In order to check that a customer’s card is valid an Account Verification
can be performed. Typically this would be used before opening a bar
tab, or any situation where a low value Pre-Authorisation would
otherwise be performed. An Account Verification has no value and
therefore does not affect the available balance on the customer’s bank
account.
To perform an Account Verification press the menu key three times,
then choose ACC VERIFY by pressing the F3 key.
MENU, MENU, MENU, F3
INSERT OR SWIPE
CUSTOMER CARD
Insert, swipe or key the customer’s card.
The terminal will continue as per a normal sale with the exception that
an amount is not prompted for, refer to the instructions for the
appropriate sale transaction type to complete the transaction.
When an Account Verification is successful then ACCOUNT VERIFIED will
be displayed on the terminal and printed on the transaction receipts.
Account Verification receipts carry the extra text of ACCOUNT
VERIFICATION to indicate that the transaction details are not captured
by the acquirer.
Account Verification may not be available on all card types.
If the ACC VERIFY option is not shown in the menu on your
terminal then the Account Verification functionality is not
available to you.
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