InHand IR720 series - Page 109

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Table 16-2 Access to After-sales Service
Type of Fault
Description
How to access to after-sales service
Hardware fault
For example: the device
can not be normally
energized, the network
cable is not connected,
while the indicator lights
of Ethernet Ports are
normally on
Please contact InHand technical
support service hotline: 010-64391099
Getting Help
Software fault
For example: The
functions of device are
unavailable and abnormal
and other problems or
configuration
consultation
Please contact InHand technical
support service hotline: 010-64391099
Getting Help