Common faults and Solutions
1. The player can’t be charged.
In the o state, when the USB cable is
connected for charging, The player will
normally light up and display a battery logo
and remaining charge.
Troubleshooting:
1) Check whether it is caused by poor
contact.
In most cases, charging failure is caused by
poor contact. You can repeatedly plug and
unplug the USB cable to test whether the
charging can be resumed. If it can be
charged at a certain moment, it indicates
that there is poor contact.
2) Check whether USB port is damaged
Connect the player to a computer with an
available USB port by using a proven USB
cable. If the fault persists, it indicates USB
port of the player has been damaged.
3) Check if the USB cable is damaged.
·You can replace a proven USB cable to
connect the player to check whether it can
be charged. If it can, it means that the
previous cable has been damaged.
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