www.inovelli.com/lzw31-sn/setup contact@inovelli.com page 12
Kyle
Director of
Cust. Service
The best part about this switch... it speaks to our team’s internal passion for making products
better and better and constantly trying to be the best. I’ve been with the company for some time
now and run the Customer Support team. We have a huge sticky pad that’s in Eric’s office that we
write down ways we can improve our products based on customer pain-points. One of the biggest
issues is that people aren’t familiar with Z-Wave and the range, so I wrote down the idea of having
a Z-Wave range notifier built into the switch and the team made it happen. Now people will be able
to instantly check if their switch is within range. It’s awesome to be able to solve for these issues
and l
and let people know that we not only listen, but try our best to improve based on their feedback.
Nathan
CSO
My first call to a large B2B client was so much fun talking about this switch. They said, “this solves
for two of our biggest problems. There are so many times where people forget they’ve armed their
security panel and the fact that your switch can light up when the system is armed is amazing. The
ability to disable the relay so that the switches will work with our smart bulbs really helps with our
largest problem... people switching the power off, rendering our bulbs useless.” I love this switch
and it’s great to know we’re making an impact out there and really helping not only our fans, but
complimenting brands that we look up to.
Micah
CFO
I love the fact that project “Lights Out” was truly the collaborative effort of folks in the smart home
community, our manufacturer and the Inovelli team. We were able to combine great ideas and
expertise from all three of these channels to create something from scratch that we’re
super-excited about – and I hope others are as well. We are not the smartest people out there and
we know that! But if we can be humble, listen and learn from the feedback of our customers and
the broader smart home community, we believe we can offer products that are truly special.
Eric M.
CTO
I think my favorite part about this is that now everyone gets to experience customization. The
problem we had with our Gen 1 switches was that they were only as smart as the HUB they were
paired to. In other words, if the HUB was limited in what it could do, so were our switches. With our
new switches, everyone can customize their settings from the switch itself (change ramp rate,
minimum dim level, LED bar color, etc). This is a gamechanger and kudos to our firmware team for
figuring this out.
Eric H.
Founder / CEO
I remember kicking this project off with our manufacturer and thinking, “this is going to be insane
and likely impossible to pull off, but here we go, let’s see what happens.” We wanted something
that could be installed in any 3-Way scenario (with the option of using an aux switch, dumb switch
or another smart switch), could work with a neutral or with no-neutral, firmware customization that
could be used by any HUB regardless of if the HUB supported parameters, and all the bells and
whistles Z-Wave has to offer. But here we are... we did it... and I’m incredibly proud of everyone!
Project Lights Out
You may have noticed our signatures and project name on the inside of the box and wondered, “what is that all about?”. Well,
great question! All of our products have a project name associated with them that means something to us and speaks directly to
the device itself. It’s personality if you will. In addition to the project name, our signatures indicate that we’ve all signed off on the
project. We believe in the project and worked hard, along with you, to bring it to life.
P
Project, “Lights Out” started as a rally cry that we were going to turn the lights out on other smart home switches with this
product because it would be that good. If you haven’t followed us for the past year or so and this is your first interaction with the
brand, our approach to building products is that we want something we’d put in our own home (we’re all smart home owners) and
we want to build our products with you taking the ride with us. That is, these are community built products in which 100’s, if not
1000’s of people outside of Inovelli have contributed to. This switch is our first opportunity to build from scratch a true community
as
assembled product from both a hardware and firmware side (as our older switches were white-labeled and we did not have any
influence in the design and only the firmware was customizeable).
So, thank you for not only your support but for helping us put out the next generation of smart switches. Here’s to turning the
“lights out” on ordinary smart switches!
LZW31-SN | Dimming Switch
Red Si