Returns Policy
Novellia UK Ltd values its relationship with its customers,
and therefore, oers a return policy for any faulty products
purchased directly from Novellia UK Ltd.
To return any faulty products, you must contact Novellia
UK Ltd and receive a Credit Return Authorisation Number
within the warranty period. You must receive a Credit Return
Authorisation Number in order to return the product. Call
03301239101 to receive your Credit Return Authorisation
Number.
YOU MUST:
• Provide full contact details.
• Provide a reason for returning the product.
• Post the product and all accompanying components to
Novellia UK Ltd, c/o PO BOX 724, ALTRINCHAM, WA15
5BJ.
• Return the product in the original packaging with all
ot her items included in the purchase and the original
purchase receipt.
• Mark the outside of your return shipping box with your
Credit Return Authorisation Number and your first and
last name in clearly printed letters.
• This returns policy doesn’t aect your statutory rights.
Details that will be required for any faulty InStylers:
• Name
• Address
• Telephone Number
• Email
• Place of Purchase
• Price Paid
• Serial Number
• Model Number
• Reason for Return