Intermec TRAKKER Antares 2420 - Page 198

TRAKKER Antares 2420 and 2425 Hand-Held Terminal User’s Manual
Nugget
Co de 39
6-6
Problems While Operating the Terminal (continued)
Problem Solution
You want to set the terminal back to the
default configuration to start over configuring
the terminal.
Scan this bar code label:
Default Configuration
*.+*
*.+*
Or, use the TRAKKER Antares 2400 Menu System. For help, see
“Restoring the Terminal’s Default Configuration” in Chapter 3.
Note: After you load the default configuration on a T2425, you may
need to set the primary network communications parameters to
communicate with other devices in the 2.4 GHz RF network.
You cannot scan bar code labels with a scan
module or the module for cabled scanners.
See “Bar Code Labels Will Not Scan” later in this chapter.
The terminal appears to be locked up and you
cannot enter data.
Try these possible solutions:
• (T2425 only) Wait at least 10 seconds and try again. If the T2425
is still connecting to the DCS 300 or host, the T2425 ignores any
input from the keypad or scanner. Make sure the Connect icon
appears and remains on before continuing.
• Scan any bar code label to see if the terminal responds.
• Press L to turn off the terminal. If it turns off, press L to turn on
the terminal. You can continue working.
• If the terminal will not turn off, reset the terminal. Press and hold
the  and  keys, and then press L . The green Scanner LEDs
light and the terminal turns off. Release the keys.
Press L to turn on the terminal. It boots all the systems, clears
RAM memory, and starts your application.
Note: If the terminal does not boot when you press L , the reset did
not work. Press and hold the  and  keys first, then press L .
• Remove the main battery pack and disconnect the backup battery.
Let the terminal sit for 1 minute. Install the battery pack and
connect the backup battery. Press L to turn on the terminal.
• If you keep returning to the Boot Menu, try loading the firmware.
For help, see “Upgrading the Firmware” in Chapter 3.
• If the terminal will not boot or reset, contact your local Intermec
service representative for help.