InterMountain N Scale Cab Forward Warranty
(AC-8/10/11/12)
InterMountain Railway Company will repair or replace, at our discretion, any part which it finds faulty in
workmanship or material, provided these instructions are followed:
1. If you feel that you have a warranty issue, please contact InterMountain Railway Company to discuss the
problem at 800-472-2530 or intermountain@intermountain-railway.com. If needed, we will then advise you
to send your locomotive in for service.
2. Upon our instruction, send locomotive with written note¹ to: Customer Service Department, InterMountain
Railway Co., 1336 Sherman Dr., Unit C, Longmont, CO 80501-6174.
3. Please be sure to include your full name, return address, email address, telephone number, and any other
contact information should we need to reach you.
4. Please pack the locomotive in its original box to prevent damage during shipping. Please make certain
the outer carton has enough packing material to ensure a safe shipment. Any product not returned in the
complete original packaging will be subject to a minimum $40 repair fee!
This warranty covers defects in workmanship and materials for as long as it is in possession of the original
owner. This warranty does not cover the cost of any inconvenience, transportation damage, misuse, accident
or any item that has been modified from its original configuration. This warranty also does not cover any
damage caused to the locomotive or tender by a user installed aftermarket produced decoder. Replacement
parts for any non-warranty issues may be obtained for a fee depending on availability.
¹A form that can be printed, filled out, and returned with your locomotive in lieu of the written note can be
found on our website (www.intermountain-railway.com) under the Customer Service button and then the
Service and Repair link.
InterMountain Railway Company
1336 Sherman Dr. Unit C, Longmont, CO 80501-6174
Toll Free: (800) 472-2530
Local: (303) 772-1901 Fax (303) 532-2352
Web Site: http://www.intermountain-railway.com
Modeler’s Club: http://intermountain-railway.com/modelersclub/
AC-12 LokSound Documentation Insert - V2.3.odt
10
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