Q: How can I increase the space on my iOTA?
A: 1. Complete a Disk Clean-Up (To create more free storage space)
Once you have completed your update, to create more free storage space, type ‘Disk Clean-up’
into the search box and select the Disk Clean-up app
Now press ‘Clean up system files’
Then select the files, including any previous old Windows installation files by ticking the boxes to
the left of the window. Once you are happy to delete the selected files, press OK. This
will, permanently delete the selected files and increase your free available storage.
Note: Once these files are deleted, you will not be able to restore to the previous Windows 10
version
2. Use an external hard drive. You can insert external devices via the ports provided.
You will need to ensure that this size of hard drive is sufficiently powered so that you can
connect the device. If the HD is of a large size, you will need a USB-Y cable and another USB
power input to give your HD the power that it will need (you can use a charger for this). Once
powered and plugged in, the HD should be recognised by your iOTA immediately and be ready
to use.
Q: Can blind or visually impaired people use this iOTA 360?
A: Yes. This device supports a featured function designed for blind or visually impaired people.
This is the Narrator mode. Narrator is a screen reader that vocalizes all elements on screen,
including text and buttons. To enable Narrator mode, touch Start > Settings > Ease of Access >
Narrator, then toggle the slider to turn on Narrator. In Narrator mode, every time you touch the
screen, you will hear a voice telling you the text or button you are touching.
Q: The Touchscreen doesn’t seem to respond properly to touches. What is the
problem?
A: Perhaps the screen is dirty, or sometimes the protective cover prevents the tablet from
recognising your inputs.
1. Wipe the surface of the device until it is cleaned with a lint free cloth;
2. Remove any protective covers from the touch screen.
: There is no wireless connection; how do I set this up?
A: Check if the wireless radio is on. See Wi-Fi setting.
1. Try to get closer to the wireless access point.
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