ITD Food Safety Inc. Prep-Pal 6 PRO Station User Manual (English)

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Prep-Pal

PRO

Station

Quick

Start

Guide

Unpacking Your Station

Welcome to the

Prep-Pal

6 Station

from ITD Food Safety!

Identifying Your Connections

A Prep-Pal

6 Station & Stand

B Starter Roll of Labels

C Temp-Taker

6 Wireless Unit

1. Plug yellow-tagged

power jack to back of

printer, far left.

2. Plug blue-tagged USB

data cable to back of

printer, second from

left.

3. Plug red-tagged

power cord to 120v

outlet.

Your Prep-Pal

Station comes

pre-wired with color-coded

cables necessary for fast

setup and operation.

Your Prep-Pal Station comes

pre-wired with color-coded

cables necessary for fast

setup and operation

Our Prep-Pal

Station is your turn-key, plug and play solution to food labeling and temp logs.

• Color-coded cabels for hooking up components.

• Sample roll of labels with easy, on-screen reordering

• Pre-loaded food item categories

• Temp-Taker batteries installed & pre-linked to your Prep Pal unit

Simply connect your components, load your printer and get started!

Power to Printer

Data to Printer

Power

to Wall Outlet

SAFETY

D Prep-Pal

Label Printer

E Printer Cables & Power Cord

F Quick Start Guide

TABLETPRINTER

Tablet is Not Charging

n First, ensure that the power input is connected on the left hand side of the tablet.

n Second, ensure that the station is indeed plugged into wall.

n Third, is the device already at 100% (Or close to) charge? If so, the battery is supposed to stop

accepting charge until it drops below 80 percent. This is to avoid battery degradation.

Tablet Will Not Power On

n Please hold down power button for full 45 seconds.

n After this period, please attempt to power the device back on with 6 second holding intervals.

(press and hold button for 6 seconds, release and press again for 6 seconds. Repeat 4 times as

needed.)

Tablet Screen is Black

This could be due to the tablet not receiving power from the station.

n First, check that the station is still receiving power from its outlet.

n Second, press the power button once to wake the tablet up from sleep mode. (Sleep mode activate

automatically if the device is unplugged and left alone for more than 5 minutes.)

n Third, if the device does not wake from the single short button press,

please press and hold the button until power has returned to the device.

n If you are still having difﬁculty getting the tablet to power back on,

please reference the second item on this FAQ/Troubleshooting guide.

Printer light is Flashing and/or won’t Print

n Turn the power off, press and hold the (yellow button) where the light is, turn back on and wait for 3

beeps. Test printer again.

Printer is not Printing

n First, ensure that the station is plugged into an outlet and the light on the top of the printer is on.

n Second, open your control panel (Press windows symbol in bottom left of screen and search for the

control panel)

n Third, access your Devices and Printers tab (Also shown as “View Devices and Printers)

n Fourth, ensure that the GoDex DT2x is not grayed out (Ofﬂine), if it is please ensure that the micro

USB (pictured on page 3) is connected properly.

Printer not Responding to USB Connection

n If both Printer and Temp-Taker are not responding, please contact our ofﬁce to be walked through

how to reset your internal components.

f.y.i...

Visit our support site directly from your station by clicking the link pictured at right on your tablet desktop.

While there you can submit a support ticket or view support documents/videos about your station.

Hours of Operation: Mon-Fri | 8:30AM - 5:00PM

Email our Support Team: support@itdfoodsafety.com

Support Link:

www.itdfoodsafety.com/support

Support Number: 321-676-3194

ITD SUPPORT REQUEST

SECURITY

HEALTH SAFETY

SAFETY

INNOVATIVE TECHNOLOGIES

BY DESIGN INC.

INCORPORATED

INNOVA TIVE

TECHNOLOGIES

BY DESIGN INC