Jeep Compass - Customer Assistance; If You Need Assistance

388
CUSTOMER ASSISTANCE
IF YOU NEED ASSISTANCE
FCA’s distributors are vitally interested in your
satisfaction with their products and services. If
a servicing problem or other difficulty should
occur, we recommend that you take the
following steps:
Discuss the problem at the authorized dealer
with the dealer principal or the service
manager. Management personnel at the
authorized dealer are in the best position to
resolve the problem.
When you contact the distributor please provide
all of the following information:
 Your name, address and phone number.
 Vehicle Identification Number (this 17 digit
number is found on a label, located on the
left front corner of the instrument panel,
visible through the windshield. It is also avail-
able from your vehicle registration or title).
 Selling and servicing authorized dealer.
 Vehicle's delivery date and current odometer
distance.
 Service history of your vehicle.
 An accurate description of the problem and
the conditions under which it occurs.
21_M6_OM_EN_IN_t.book Page 388