CUSTOMER ASSISTANCE
CONTENTS
䡵 SUGGESTIONS FOR OBTAINING SERVICE
FOR YOUR VEHICLE ....................11
▫ Prepare For The Appointment .............11
▫ Prepare A List .........................11
▫ Be Reasonable With Requests ..............11
䡵 IF YOU NEED ASSISTANCE ...............11
▫ FCA US LLC Customer Center .............12
▫ FCA Canada Inc. Customer Center ..........12
▫ In Mexico Contact ......................13
▫ Customer Assistance For The Hearing Or
Speech Impaired (TDD/TTY) ..............13
▫ Service Contract .......................13
䡵 WARRANTY INFORMATION ..............14
䡵 REPORTING SAFETY DEFECTS .............15
▫ In The 50 United States And
Washington, D.C. ......................15
▫ In Canada ...........................15
䡵 PUBLICATION ORDER FORMS .............15
2
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