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Jets Charm - Scheduled Maintenance; Troubleshooting

Jets Charm
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Jets™ Charm Toilet
Tel. +47 70 03 91 00
www.jetsgroup.com
Product No. TO611PO
Issued 2013-10-28 Rev 3.0
Scheduled Maintenance
Interval Action Note
Regularly - dependent on frequency of
use.
Clean the toilet. Clean the toilet as per instructions provided in the products
technical information.
As required. Check for damage to equipment.
Replace or repair damaged equipment
and take measures to prevent future
damage to the system.
Note that frost and/or freezing may damage sanitary
systems if precautions have not been taken. Contact your
nearest Jets™ supplier for information on Jets™ range of
frost protection products for installations in cold climate
locations.
Troubleshooting
Jets Vacuum AS provides the following troubleshooting information to assist in resolving issues that may arise with your installation. For more
detailed information or assistance, please contact Jets Vacuum AS.
Problem Cause Action
Water is refilled in the
toilet, but the content is not
discharged
Loss of vacuum in the toilet/pipe
system.
Check the vacuum level to ensure that it is adequate.
Check the pipes and any connected equipment including
the valve, pump etc. for foreign objects. Remove any
blockages in the system.
Check the pipe system to ensure there is no air entering the
pipes/damage to the pipe system.
The normal water level in the toilet
bowl is reducing/low.
Low water pressure. Increase the water pressure.
Check the filter in the water connection/ball valve to ensure
that it is not blocked. Replace the filter if required.
The toilet bowl is slow to empty. The pump/pipes are blocked. Check for foreign objects and remove the blockage.
Build up of urine scale in the pipes
and/or pump.
Check for urine scale build-up and descale the affected
areas. See Jets™ selection of cleaning products for this
purpose.
Air bubbles in the toilet bowl. Blocked pipe outlet. Check for blockages and remove. Correct any
environmental causes. Note blockages may be caused by
frost etc.
Backflow in the installation. Check the pipes have been correctly installed.
The Non-return Valve is not closing. Clean the non-return valve.
If connected to a tank, the tank is full. Empty the tank.
Mist forms from the flushing nozzles. The water pressure/flow needs to be
reduced.
Reduce the water pressure/flow by partially closing the ball
valve on the water connection.
Flushing results in water from the
nozzles spraying outside of the toilet
bowl.

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