This document describes the Joyoung DJ13E-Q15 Fully Automatic Household Soybean Milk Machine, a kitchen appliance designed for making various types of plant-based milks and other beverages. The product is certified by CCC and the manufacturer operates under ISO9001 quality management standards.
Function Description
The Joyoung DJ13E-Q15 is a versatile machine capable of preparing a wide range of beverages, including:
- Health Pulp: Recipes like Polygonatum sesame pulp (soybean, mulberry, polygonatum, black sesame, black bean, rice, oatmeal) and Dried ginger jujube pulp (soybean, red dates, dried lilies, oats, ginger).
- Meal Replacement: Includes Ladies' Substitution (coix, oatmeal, black sesame, yam, red beans, red dates, poria cocos) and Men's Substitute (oats, black sesame, yam, walnut, black beans, pumpkin seeds, gorgon fruit, wolfberry).
- Enhanced Body Eight Treasures: (Red beans, yam, black sesame, oats, walnut, red dates, wolfberry, pumpkin seeds).
- Hundred Flowers Pulp: (Soybean, rose, jasmine, roselle, licorice, oatmeal, rice).
- Five-grain Pulp: (Dried soybeans, dried rice).
- Dry and Wet Beans: For both dried and soaked soybeans.
- Monkey Mushroom Pulp: (Millet, oatmeal, dried monkey mushrooms, lotus seeds, ripe walnuts, ripe peanuts).
- Coix Milk: (Red beans, cooked coix, glutinous rice, cooked walnuts, cooked peanuts, pine nuts).
- Rice Paste: Pure rice paste.
- Fruit Juice: Banana Milkshake (banana, milk, water).
The machine features an intuitive control panel with a display area, reservation settings, and start/cancel buttons. Users can select functions, set appointment times (from 3 to 11 hours), and choose appointment temperatures (warm or hot drink). After preparation, the machine automatically enters a heat preservation mode.
Important Technical Specifications
- Model: DJ13E-Q15
- Implementation Criteria: Q/3700YJY002-2016
- Rated Voltage: 220V
- Rated Frequency: 50Hz
- Rated Power/Motor Power: 1300W/210W
- Capacity Range: 700mL~1300mL
- Net Weight: 2.6kg
- Product Size (Length × Width × Height): 233×180×293mm
The product is designed for household use and is not intended for commercial purposes. It is suitable for use in areas below 2000m above sea level in mainland China. For altitude differences greater than 1500m, a specific calibration procedure is required by pressing the "Start/Cancel" button for 3 seconds.
The materials in contact with food comply with national food safety standards. These include:
- Stainless Steel (06Cr19Ni10): For the steel cup body, metal lower cover, screw, grinder/grinder.
- Stainless Steel (12Cr17Ni7): For the blade.
- Stainless Steel (14Cr17Ni2): For the motor shaft.
- PP (Plastic): For the plastic lower cover.
- PC (Plastic): For the hopper top cover.
- PA (Plastic): For M5 nut insert.
- Rubber: For sealing rings.
The product also includes a Hazardous Substances Restricted Use Identification Table, indicating compliance with GB/T 26572. The environmental protection service life is 10 years, and the product is recyclable.
Usage Features
The quick use guide outlines a simple 5-step process:
- Wash: Clean the machine's inner wall and knife head.
- Store Food and Water: Add ingredients according to the recipe and water between the upper and lower water level tick marks.
- Close: Securely close the handpiece.
- Insert: Plug in the power supply tightly.
- Press: Use the "Select" button to choose a function, then press "Start" to begin pulping.
Important usage reminders:
- Ensure the machine head is properly closed and pressed down, and ingredients are flattened if numerous.
- Verify the machine head and strong coupler are correctly installed to prevent loosening, power off, or overheating.
- Do not lift the handpiece or move the product quickly during pulping to avoid steam scalds or food overflow.
- Avoid immersing the machine head or cup body in liquid, and prevent water from entering the air vent, strong coupler, power socket, or the bottom of the cup body.
- Do not add hot water above 70°C for pulping, as it may affect taste or cause abnormal pulverization/slurry overflow.
- Uncooked soybean milk is harmful; do not drink before completion.
- For infants, people with renal failure, or gastrointestinal weakness, choose low-concentration soymilk or reduce consumption.
- The machine has an automatic heat preservation function, indicated by a flashing light.
- When making an appointment, do not use soaked ingredients.
- Avoid power interruptions during the appointment process; if this occurs, replace ingredients and restart.
- The reminder time for completion may deviate slightly from the set appointment time, which is normal.
- For optimal performance, allow at least 8 minutes between pulping cycles.
- Some ingredients may cause discoloration of the lower cover or anti-overflow electrode, which is normal and harmless.
- Intermittent rapid and slow sounds during pulping are normal, indicating efficient grinding.
- Avoid continuous pulping for extended periods to prevent the motor's automatic protection function from activating.
Maintenance Features
- After use, allow the machine to cool down before cleaning.
- Clean the cup body, blade, anti-overflow electrode, and temperature sensor promptly.
- The blade edge is sharp; exercise caution when removing, wiping, and cleaning. Protective gloves are recommended.
- The inner part, lower cover, and blade can be hot during and after pulping; avoid touching them to prevent scalds.
- Do not use steel wool to clean the machine. Soaking in hot water with detergent is recommended.
- Do not place the machine in a sterilizing cabinet or dryer.
- If the stainless steel inside the cup discolors or turns blue after use (due to phosphoric ion, calcium, and magnesium crystallization), it is normal and harmless. This can be wiped off with vinegar.
- After cleaning, wipe-dry or air-dry the handpiece and place it back into the cup body to prevent odors.
- Store the product in a dry and ventilated place.
Troubleshooting Guide
The manual provides a detailed troubleshooting guide for common issues:
- Indicator not on: Check if the handpiece is aligned and the power cord is plugged in.
- Indicator on, machine not working: Select a function, ensure water levels are correct, or check for temperature sensor failure.
- Motor working continuously: May indicate internal water intake in the nose.
- Heating interruption: No ingredients added or internal water intake.
- Keyboard no response: System not reset after power failure or machine failure.
- Ingredients not broken/Overflow pan: Incorrect function selection, too much/too little food, or machine failure.
- Paste pot: Inside of the cup not cleaned or too many ingredients.
- Working hours too long: Water temperature too low or incorrect function selection.
- Abnormal alarms (E1-EA): Refer to the specific alarm code for issues like anhydrous, initial water temperature excess, anti-overflow, heating overtime, abnormal input voltage, zero-crossing signal loss, communication abnormal, temperature detection abnormal, too much food/high motor temperature, or main board temperature detection abnormal. Each alarm has suggested countermeasures, often involving checking ingredients/water levels, re-plugging, or contacting after-sales service.
After-sales Service
- The product comes with a 1-year warranty for the whole machine, calculated from the invoice date. The warranty is limited to family use.
- The purchase invoice serves as proof of warranty.
- Joyoung users are entitled to free cleaning, maintenance, and testing services.
- Non-warranty conditions include damage from improper handling, unauthorized repairs, lack of valid invoice, altered invoice, natural disasters, exceeding the warranty period, unsuitable use environment, or service requests outside Joyoung's door-to-door service area.
- Service network points can be found via Joyoung's WeChat account, website (http://kf.joyoung.com), or by calling the Sunshine Service Hotline: 400-6186-999.
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