JRC JMR-5410-6X - Troubleshooting

Section 16 Failures and After-Sale Services 16-10
16.3 Troubleshooting
When this equipment does not operate correctly, check the following points before asking for repairs.
Consult with your nearest subsidiary company, branch office, or sales office if the problem does not get
solved even after checking and correcting these points, or if there are any abnormally locations other
than the following items.
Symptom Cause Action
The power is not
supplied.
Alternatively, the
equipment does not start
even if the Power button
of the operation unit is
pressed.
The DC power supply is not
connected.
Connect the DC power supply.
The AC power supply is not
connected to the rectifier when
rectifier NBA-5111 is used.
Connect the AC power supply.
The main
power supply at the front of
the processing unit (NDC-1678) is
not set to ON.
Set the main power supply to ON by
lifting the lever of the breaker.
The DC power supply is not within
the specified voltage range.
Connect the DC power supply within
the specified voltage range.
The internal wiring is faulty.
Make a request to the distributor for
repair.
The power supply circuit of the
processing unit (NDC-1678) is faulty.
Make a request to the distributor for
repair.
The operation unit
(NCE-5794)/optional operation unit
(NCE-5605) is faulty.
Make a request to the distributor for
repair.
The power is not
supplied to the monitor.
The display unit is not activated. Activate the display unit.
The internal wiring is faulty.
Make a request to the distributor for
repair.
The display (NWZ-208/NWZ-214) is
faulty.
Make a request to the distributor for
repair.
Although the power is
supplied to the monitor,
the screen is not
displayed.
The brightness of the monitor is set
to the minimum level.
Adjust the brightness of the monitor
to the appropriate level.
The internal wiring is faulty.
Make a request to the distributor for
repair.
The display (NWZ-208/NWZ-214) is
faulty.
Make a request to the distributor for
repair.
The brightness of the
monitor cannot be
adjusted.
The display (NWZ-208/NWZ-214) is
faulty.
Make a request to the distributor for
repair.
The trackball or the
option keyboard cannot
be operated.
The internal wiring is faulty.
Make a request to the distributor for
repair.
The operation unit
(NCE-5794)/optional operation unit
(NCE-5605/NCE-5625) is faulty.
Make a request to the distributor for
repair.