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JRC jue-87 - Troubleshooting Common Issues; Troubleshooting Flowchart

JRC jue-87
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4-2
4.2 Troubleshooting
CAUTION
When a failure has been detected, check it according to the Trouble shooting described in this book. If
abnormalities are still accepted, restart the terminal. Nevertheless abnormalities are still accepted, stop
operation and contact the dealer or agent from which you purchased the device or one of our branches,
marketing offices, and representative offices.
4.2.1 Troubleshooting Flowchart
Check all items in the following section to secure normal communication at all times. When any
unusual phenomenon occurs in the equipment, send appropriate information to JRC service network to get
advice or to request for repair with the results of these items.
PSU
Exchange
Start
Is the Power lamp
lit after Power
switch of IME
NO
EME-IME
Cable
Exchange
Confirm again with changing
ship’s direction
IME
Exchange
YES
EME
Exchange
YES
YES
NO
NO
NO
NO
NO
Confirm again with setting
of correct Ocean Region
Is the screen changed to
Main Menu from
initialization window
Is PSU normal?
Is there any
blocking?
Is the Ocean
Region setting
incorrect?
Is terminal
synchronized after
2 to 10 minutes
passed?
YES
YES
YES
YES
Is the EME-IME
cable normal?
Is the connector of
IME back panel
DC24V output?
Is the DC resistance of
EME pig tail cable
approx 7k
Contact JRC
NO
Is “Log-out”
displayed on IME
Main Menu
after
Contact JRC
Continued to next page
YES
NO
YES
NO
NO
YES
Fig4.2.1a Troubleshooting Flowchart (1/2)

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