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2 Acceptance of goods, storage, and transport
2.1 Checking the delivery
• ensure that the packaging and its contents are undamaged
• check the delivery for completeness against the delivery papers and the or-
der details
• inform the supplier immediately if there is any damage
• retain damaged parts until the situation has been clarified with the supplier
2.2 Important information about storage and transport
• store the device in a dry, clean environment
• observe the permissible ambient conditions,
v Chapter 23 "Technical data", Page 365
• protect the device from shock during transport
• the original packaging offers optimal protection for storage and transport
2.3 Returning goods
• if repairs are needed, return the device in clean condition and in its entirety
• use the original packaging when sending the unit back
2.3.1 Accompanying letter for repair
Please include the completed accompanying letter for repair when returning
goods. Do not forget to state the following:
• Description of the application
• Description of the error that has occurred
The accompanying letter for repair is linked to www.jumo.de on the Internet un-
der the heading Service & Support as follows:
Product Service
r Repair Service r Returning a unit
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