Jura IMPRESSA C5 - Troubleshooting; Common Problems and Solutions

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11 Troubleshooting
11 Troubleshooting
Problem Cause Action
Grinder is making a very
loud noise
There are some
foreign bodies in the
grinder
l Contact Customer Support in your
country
(See Chapter 16, 'JURA contact details')
The coffee grounds
container indicator
x is
fl ashing continuously
Drawer with coffee
grounds container has
not been correctly
inserted
l Insert the drawer correctly
The frother does not
produce enough milk foam
Easy-Auto-Cappuccino
Frother is dirty
l Clean the Easy-Auto-Cappuccino Frother
(See Chapter 8, 'Maintenance – cleaning
the Easy-Auto-Cappuccino Frother
')
Coffee only comes out in
drips
Coffee or pre-ground
coffee has been
ground too fi ne and is
blocking the sieve
l Put the grinder on a coarser setting or
use coarser pre-ground coffee
(See Chapter 2, 'Preparing and using your
IMPRESSA for the fi rst time – adjusting
grinder
')
Water hardness cannot be
adjusted
CLARIS plus fi lter
cartridge is activated
l Deactivate the CLARIS plus fi lter car-
tridge
(See Chapter 2, 'Preparing and using your
IMPRESSA for the fi rst time – using and
activating fi lter
')
The maintenance indicator
lights up and the bean con-
tainer indicator c contin-
ues to fl ash although it has
been fi lled
The machine will not
be able to tell that the
bean container has
been fi lled until the
next time you make a
coffee
l Prepare a coffee speciality
If you have not been able to solve the problem, contact Customer Support in your country. You
will fi nd the phone number in Chapter 16, '
JURA contact details'.