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12 Troubleshooting
12 Troubleshooting
Problem Cause/Result Action
Grinder is making a very
loud noise.
There are some foreign
bodies in the grinder.
Contact Customer Support in
your country. You will find the
telephone number in Chapter 16,
’JURA contact details’
T
Insufficient foam is
produced when the milk is
foamed or milk sprays from
the cappuccino frother.
The cappuccino frother is
dirty.
Rinse and clean the cappuccino
frother
(see Chapter 7, ’Maintenance –
Cappuccino frother’).
T
Coffee only comes out in
drips when it is being
prepared.
Coffee or pre-ground coffee
has been ground too finely
and is blocking the system.
Put the grinder on a coarser
setting or use coarser pre-ground
coffee (refer to Chapter 2, ’Preparing
and using for the first time –
Adjusting grinder’).
T
Water hardness cannot be
adjusted.
The CLARIS plus filter
cartridge is activated.
Deactivate the CLARIS plus filter
cartridge.
T
FILL BEANS is displayed
although the bean container
has been filled.
The grinder is not yet
completely filled with
beans.
Prepare a coffee speciality.T
FILL WATER TANK is
displayed although the
water tank is full.
The water tank float is
trapped.
Descale the water tank
(see Chapter 7, ’Maintenance –
Descaling the water tank’).
T
T
ERROR 2 is displayed. If the device was exposed to
the cold for a long period of
time, it is disabled from
heating up due to safety
reasons.
Warm up the device at room
temperature.
T
Other ERROR messages
are displayed.
–
Turn the IMPRESSA off at the
power switch. Contact Customer
Support in your country (see
Chapter 16 ’JURA contact details’).
T
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