Jura Z10 - Page 35

9 Troubleshooting
35
Problem Cause/Result Action
‘Error’ or ‘Error’
is displayed.
If the machine has
been exposed to the
cold for a long
period of time,
heating may be
disabled for safety
reasons.
T
Warm the machine at room temperature.
Other ‘Error’
messages are
displayed.
–
T
Switch the Z off with the On/Off button
Q
. Contact
customer support in your country (see chapter 
‘JURA contact details/ Legal information’).
Little or no steam
comes out of the
dual spout. The
pump is very quiet.
The connector of the
milk system in the
dual spout may be
blocked by milk
residues or limescale
fragments loosened
during descaling.
T
Press the releasing devices and pull the cover of the
dual spout up and off.
T
Remove the milk system from the dual spout.
T
Unscrew the black connector with the aid of the
hexagonal hole on the measuring spoon for ground
coffee.
T
Clean the connector thoroughly.
T
Screw the connector back on by hand.
T
Carefully tighten it using the hexagonal hole on the
measuring spoon, turning by no more than a quarter
of a rotation.
E If you were unable to solve the problem, contact customer
support in your country (see chapter  ‘JURA contact
details/ Legal information’).