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ENGLISH
Data Size: B6L (182 mm x 128 mm)
Book Size: B6L (182 mm x 128 mm)
Symptom Remedy
Bluetooth®
No Bluetooth device is
detected.
• Search from the Bluetooth device again.
• Reset the unit. (Page 4)
Bluetooth pairing cannot
be made.
• Make sure you have entered the same PIN code to both
the unit and Bluetooth device.
• Delete pairing information from both the unit and
the Bluetooth device, then perform pairing again.
(Page 12)
Echo or noise is heard during
a phone conversation.
• Adjust the microphone unit’s position. (Page 11)
• Check the [ECHO CANCEL] setting. (Page 14)
Phone sound quality is poor. • Reduce the distance between the unit and the Bluetooth
device.
• Move the car to a place where you can get a better signal
reception.
Voice calling method is not
successful.
• Use voice calling method in a more quiet environment.
• Reduce the distance from the microphone when you
speak the name.
• Make sure the same voice as the registered voice tag is
used.
Sound is being interrupted or
skipped during playback of a
Bluetooth audio player.
• Reduce the distance between the unit and the Bluetooth
audio player.
• Turn off, then turn on the unit and try to connect again.
• Other Bluetooth devices might be trying to connect to the
unit.
The connected Bluetooth
audio player cannot be
controlled.
• Check whether the connected Bluetooth audio player
supports Audio/Video Remote Control Profile (AVRCP).
(Refer to the instructions of your audio player.)
• Disconnect and connect the Bluetooth player again.
Troubleshooting
Symptom Remedy
Bluetooth®
“PLEASE WAIT” The unit is preparing to use the Bluetooth function. If the
message does not disappear, turn off and turn on the unit,
then connect the device again.
“NOT SUPPORT” The connected phone does not support Voice Recognition
feature or phonebook transfer.
“NO ENTRY” There is no registered device connected/found via Bluetooth.
“ERROR” Try the operation again. If “ERROR” appears again, check if
the device supports the function you have tried.
“NO INFO”/“NO DATA” Bluetooth device cannot get the contact information.
“H/W ERROR” Reset the unit and try the operation again. If “H/W ERROR”
appears again, consult your nearest service center.
“SWITCHING NG” The connected phones might not support phone switching
feature.
The Bluetooth connection
between the Bluetooth
device and the unit is
unstable.
Delete the unused registered Bluetooth device from the unit.
(Page 16)
If you still have troubles, reset the unit. (Page4)
KD-X382BT_E_B5A-3841-00_EN_1st Draft.indd 28KD-X382BT_E_B5A-3841-00_EN_1st Draft.indd 28 17/9/2021 11:32:09 PM17/9/2021 11:32:09 PM
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