Maintenance and Troubleshooting
Kaba Ilco Lodging Access Control System 219
Problem:
6) The lock flashes both a red and a green light when a staff keycard is used.
Possible causes:
x The batteries are getting low.
Solutions:
x Change the batteries. Follow the instructions in Section 11.4 – Replacing a
Bettery.
Problem:
7) The lock cannot communicate with the Front Desk Unit.
Possible causes:
x A Programming keycard has not been inserted into the lock prior to the insertion
of the infrared communication adapter.
x 30 seconds have elapsed since the Programming keycard was inserted in the
lock.
Solutions:
x In the case of a battery change, insert the Initialization keycard, then the
Programming keycard, followed by the infrared communication adapter.
x The FDU/lock communication must be started within 30 seconds of inserting the
Programming keycard in the lock.
Problem:
8) The Front Desk Unit does not accept an Authorization keycard.
Possible causes:
x If no Authorization keycards are accepted, the magnetic heads of the FDU may
be dirty.
x The Authorization keycard may have been cancelled.
Solutions:
x Use a cleaning card to clean the heads of the FDU. Issue a new Authorization
keycard of the same number as the cancelled one. Ensure that this Authorization
keycard is passed through each FDU so that the previous one is cancelled.
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