Table of Contents
viii Kaba Ilco Lodging Access Control System
Chapter 10: Emergency Procedures ........................................................... 211
10.1 If a lock will not open........................................................................................ 211
10.2 If a guest has lost his keycard on property......................................................... 211
10.3 If a guest has lost their keycard and is absent from the property ....................... 212
10.4 If a Pre-registered keycard is lost or stolen before the guest arrives.................. 212
10.5 If a Staff level Entry keycard is lost or stolen.................................................... 212
10.6 If an Authorization keycard is lost or stolen...................................................... 212
10.7 If an employee leaves or is fired........................................................................ 213
10.8 If the hotel Code becomes known (i.e. security is compromised)...................... 213
10.9 If an FDU is stolen ............................................................................................ 213
10.10 If a crime occurs in a room................................................................................ 213
10.11 If an override key is lost or stolen...................................................................... 213
Chapter 11: Maintenance and Troubleshooting ..........................................214
11.1 Preventative Maintenance.................................................................................. 214
11.1.1 Battery Testing and Replacement..................................................................... 214
11.1.2 Kaba Ilco Electronic Locks................................................................................ 215
11.1.3 The Locking Mechanism ................................................................................... 215
11.1.4 The Override Cylinder ....................................................................................... 216
11.1.5 The Front Desk Unit .......................................................................................... 216
11.1.6 Synchronizing the Front Desk Units.................................................................. 216
11.2 Troubleshooting................................................................................................. 216
11.2.1 Synchronizing the Front Desk Units.................................................................. 216
11.2.2 Operating Problems .......................................................................................... 217
11.2.3 Malfunction Problems........................................................................................ 220
11.3 Frequently asked Questions............................................................................... 223
11.4 Replacing a Battery ........................................................................................... 225
11.5 Replacing a Lock............................................................................................... 225
11.6 Replacing a Front Desk Unit ............................................................................. 226
11.7 Warranty............................................................................................................ 226
Chapter 12: Service ....................................................................................227
12.1 Technical Support Contact ................................................................................ 227
12.2 Returning a Unit for Repair ............................................................................... 227
Appendices .................................................................................................230
To Next Page
Loading...
