Kenmore 28093 - Before You Call (Continued); Popping or Cracking Sound When Compressor Comes On; Bubbling or Gurgling Sound; Vibrating or Rattling Noise

15
CONCERN POTENTIAL CAUSE COMMON SOLUTION
SOUND AND NOISE
Popping or cracking sound
when compressor comes on.
• Metal parts undergo expansion and
contraction, as in hot water pipes.
• This is normal. Sound will level o or disappear
as freezer continues to run.
Bubbling or gurgling
sound, like water boiling.
• Refrigerant (used to cool freezer) is
circulating throughout the system.
• This is normal.
Vibrating or rattling noise. • Freezer is not level. It rocks on the
oor when it is moved slightly.
• Floor is uneven or weak. Freezer
rocks on oor when it is
moved slightly.
• Freezer is touching the wall.
• Level the unit. Refer to “Leveling” in the First
Steps section.
• Ensure oor can adequately support freezer.
Level the freezer by putting wood or metal shims
under part of the freezer.
• Re-level the freezer or move freezer slightly. Re-
fer to “Leveling” in the First Steps section.
WATER/MOISTURE/FROST INSIDE FREEZER
Moisture forms on inside
freezer walls.
• Weather is hot and humid, which
increases internal rate of frost build-up.
• Door may not be seating properly.
• Door is kept open too long, or is
opened too frequently.
• This is normal.
• See “DOOR PROBLEMS” section.
• Open the door less often.
WATER/MOISTURE/FROST OUTSIDE FREEZER
Moisture forms on outside
of freezer.
• Door may not be seating properly,
causing the cold air from inside
the freezer to meet warm moist air
from outside.
• See “DOOR PROBLEMS” section.
ODOR IN FREEZER
Odors in freezer • Interior needs to be cleaned.
• Foods with strong odors are in
the freezer.
• Clean interior with sponge, warm water, and
baking soda.
• Cover the food tightly.
DOOR PROBLEMS
Door will not close. • Freezer is not level. It rocks on the
oor when it is moved slightly.
• Floor is uneven or weak. Freezer rocks
on oor when it is moved slightly
• This condition can force the cabinet out of square
and misalign the door. Refer to “Leveling” in the
First Steps section.
• Level the oor by using wood or metal shims under
the freezer or brace oor supporting the freezer.
LIGHT BULB IS NOT ON
Light bulb is not on. • Light bulb is burned out.
• No electric current is reaching
the freezer.
• Follow directions under “Interior Light” in the
Freezer Features section.
• See “FREEZER DOES NOT RUN” Section.
Before You Call