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o d o t t a hWnoi tarepO rehsaW Possible Causes
When the machine is manually turned off, the shifter will disen-
gage the motor before completely shutting down. If lid is raised
before the motor is disengaged, it will resume when lid is closed.
Washer won’t oper-
ate
Washer is unplugged Make sure cord is plugged securely into a working outlet.
Water supply is turned off Turn both hot and cold faucets fully on.
Controls are not set properly Check controls.
Lid is open - safety feature prevents
agitation and spinning when lid is up
Close lid and reset cycle, to the beginning if necessary.
Circuit breaker/fuse is tripped/
blown
Check house circuit breakers/fuses. Replace fuses or reset
breaker. Washer should have separate outlet.
Electronics need to be reset Unplug washer, wait 2 minutes, plug back in and press START.
START was not pressed Press START.
Lid magnet missing Call for service.
Movement inside
machine when shut
off
Shifting mechanism is disengaging
the motor
Washer Performance
What to doPossible Causes
Clothes too wet
Sort whites or lightly colored items from dark colorsDye transfer
Check fabric softener package for instructions and follow direc-
tions for using dispenser.
Pretreat stain and rewash.
Incorrect use of fabric softenerColored spots
Make sure the spin cycle selected matches the load you are wash-
ing. Some fabrics will feel wetter when rinsed with cold water.
Incorrect spin cycle selected
Grayed or yellowed
clothes
Sort clothes by color. If fabric label states wash separately, un-
stable dyes may be indicated.
Dye transfer
Add detergent as wash basket fills with water before you load clothes.Detergent is not dissolving
Select load size to match clothes load.Washer is overloaded
Make sure water heater is delivering water at 120°F (48°C).Water is not hot enough
Use a water conditioner or install a water softener.Hard water
Use more detergent (especially with larger loads). Be sure to follow de-Not enough detergent
Lint or residue on
clothes
Clothes are air or line dried If you do not dry your clothes with a clothes dryer, your clothes
may retain more lint.
Incorrect sorting Separate lint producers from lint collectors.
Washing too long Wash small loads for a shorter time than larger loads.
Detergent not dissolving Add detergent as wash basket fills with water, before you load clothes.
Try a liquid detergent.
Use warmer water temperature.
Overloading Load clothes no higher than the top row of holes in the washer
basket.
Check fabric softener package for instructions and follow direc-
tions for using dispenser.
Incorrect use of fabric softener
tergent manufacturer’s directions. Make sure you are using HE detergent.
Washer moving /
banging sounds
Unbalanced Load Pause the washer. Once the lid lock has disengaged, redistribute
the clothes inside the tub so they are equally arranged along the
tub wall. Close the lid and press START.
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