Abnormal noises
during operation.
The plastic packaging on the new
filters has not been removed.
Remove the plastic packaging.
The air purifier is not placed on a
level surface during operation.
Make sure the air purifier is operating on a
hard, flat, level surface.
The air inlet or outlet is blocked by
foreign objects.
Remove the foreign objects.
The composite filters need to be
replaced.
Replace the filters (See page 6 for instructions
on how to order new filters).
Foreign object may be inside the
air purifier.
Stop using the air purifier and call 1-877-
531-7321 (US) / 1-844-608-3081 (CA) for
assistance.
Strange odor
coming from the
air purifier.
The composite filters need to be
cleaned or replaced.
Clean the filters or replace if necessary.
High humidity. Avoid using in an area with high humidity.
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TROUBLESHOOTING
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