Go to Bluetooth Devices > Open Settings and select the following:
Allow Bluetooth devices to find this computer
Allow Bluetooth devices to connect to this computer
Alert me when a Bluetooth device wants to connect
My keyboard isn't working.
For the computer/smartphone:
Go to your device Bluetooth settings>Select the keyboard and remove/delete/unpair it.
Then restart your device.
For the keyboard:
Turn the keyboard off and back on. Then reconnect it to your device.
Bluetooth connection is interrupted even within 10 meters.
Check if the keyboard is resting on a metal surface that can interfere with the Bluetooth signal.
Third-party input tools are not compatible with the keyboard.
Due to compatibility, versions, brands and drivers of Windows/Android OS, functions of
third-party input tools may be affected while using the keyboard. Please make sure your operating
system and drivers are up to date.
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