You may contact support@keychron.com if a defect covered by the warranty arises in your product
within the warranty period. Keychron will honor the warranty of our Q and V series keyboard (e.g.: Q1,
Q2, V1, V2, etc.) by one of the following methods at our discretion:
– Defects of Q and V series keyboards have been caused by manufacturing: We will only replace the defective parts of the keyboard,
not the whole keyboard, as its highly customizable and easy to be rebuilt.
– Defects of Q and V series keyboards have been caused by disassembling our product, improper installation,
non-factory repairs/modifications, improper adjustment of the product, or neglect, including but not limited to
“burn-in”, and similar wrongful use: We will NOT offer free service. We only offer paid service to replace the
defective parts at your own cost (including the cost of parts, shipping fee and tax if applicable).
Software Guide
Learn More How to Use VIA
How to Program Backlight Keys on VIA
How to Do a Keyboard Test
How to Use VIA To Pair with Keychron Q0
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