Kia EV9 2024 - Page 231

Opening and closing
CAUTION
• The digital key (card key) may not work under the following conditions:
◦ When the digital key (card key) is not touching the centre of the door handle au
thentication pad or in-vehicle authentication pad (wireless charging pad) correctly.
◦ When the digital key (card key) is used overlapped with NFC-enabled cards such
as credit card or smart phone.
◦ If the digital key (card key) does not work, move the card key approximately 4
inches (10 cm) away from the authentication pad and then touch it again.
• The digital key (card key) can be damaged by impacts. If the digital key (card key) is
damaged, replace the digital key (card key) with a new one and register it again.
• The card key is a general consumable item that is not included in the warranty re
pair items, so if it is damaged or lost due to customer carelessness, A/S is not avail
able.
• Long-time exposure to high temperature may cause the card key to malfunction. Be
careful not to expose the key to direct sunlight or high temperature.
• If the digital key (card key) is left on the in-vehicle authentication pad (wireless
charging pad) whilst driving, it may cause malfunction of the digital key (card key).
After starting the vehicle, make sure to separate the digital key (card key) from the
in-vehicle authentication pad (wireless charging pad).
• If the digital key (card key) is placed between the in-vehicle authentication pad
(wireless charging pad) and the smartphone and the smartphone is wirelessly
charged, it may cause the digital key (card key) to malfunction. For example, it oc
curs when charging the smartphone whilst the digital key (card key) is attached to
the back of the smartphone case. Make sure to charge the digital key (card key) af
ter removing it from the smartphone.
How to delete Digital Key 2 (Card key)
1. Turn the vehicle on with the smart key and make sure to keep the smart key inside
the vehicle during the digital key (card key) deleting process.
2. With the vehicle on, place the card key on the in-vehicle authentication pad. With
the vehicle on, touch Settings > Vehicle > Digital key > NFC card key > Delete on
the infotainment system.
The Delete menu will be disabled if there is no digital key (card key) saved.
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