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Kicker KSC350 - Warranty and Service; Warranty Procedure; Warranty Exclusions; Service Timelines

Kicker KSC350
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ACOUSTICS
LIMITED
WARRANTY
Vvhen
purchased from
an
Authorized
KICKER
Dea!
er,
KICKER
warrants this product to be tree from detects in
material
and workrnansr1ip under normal use for a period of
ONE
(1)
YEAR
frorn
date of
ong:
nal
purchase.
If
this product
is
identfied
as
"Refurbished"
or
"B Goods",
the warranty
is
limited to a period of
THREE
(3)
MONTHS
from date of original
purcnase.
In
all
cases you
must have the original receipt.
Should
service be necessary under this
warrar'ty
for
any reason
duo to
manufacturing
defect or malfunction
durir·1g
the warranty period,
KICKER
wi:l
repair or rep!ace
(at
its discretion)
the defective
merchandise
with equivalent
rnerchandse.
V\Jarranty
replacen1ents
may rmve cosrnetic
scratches
and
blornisr1os. Discontinued products may be replaced witn rnoro current equivalent products. This warranty is valid only
for
the original purchaser and
is
not extended to owners of
tr1e
product subsequent to the original
purchaser. Any applicable
implied warranties are
Hmited
in
duration to a period of
tho
express warranty as provided herein beginning wi
th
the date of
the
original
purchase
at
reta
il
,
and no warranties, whother
express or
inlpliecj, shall
apply to
tr1is
product
tr1er
eafter.
Sorne
states do not allow limitations on implied warranties; therefore, these
exc!usions may
not apply to you. This warranty
givos you specific legal
rigr1ts;
r1owever
you
may havo
other
r:ghts that vary frorn state to
state.
WHAT
TO DO IF YOU
NEED WARRANTY
OR SERVICE:
Defective
merchandise should be returned to your
local
Authorized
Stillwater
Designs
(KICKER)
Dealer for vvarranty
service. Assistance
in
locating
an
Authorized Dealer can be found at
\l~''vV.kickor.com
or by contact
ing
Stil
!
watf.;
r Designs
directly.
You
can confirm that a dealer
is
authorized by asking to see a
current
authorized
deaier
window
deca:.
If
it
becomes necessary
for
you to return defoctve merchandise directly to
Stillwater Desigr's
(KiCKER),
call tho
KICKER
Customc;r Service
Dopartmont
at (405)
624-8510
for
a Roturn
tv1ord·1c:mdso
Authorization
(RMA)
numbor. Package
only
tho defective
it
ems
in
a package that
wi
ll
prevent
sh
ipping damage,
and
return to:
Stillwater Designs,
3100
North Husband St, Stillwater, OK 74075
Tho
Rtv1A
number must be clearly marked on
the
outside of tho package.
Please return oniy
defective component
systems. Tho
retur·n
of functioning items
increases your return freignt charges. Non-dofoctivo
1tems
wdl
be returned
fr
·oightcollect
to you. For example,
if
a subwoofer-
is
defective, only
r-eturn
the defective subwoofer, not the entire
enclosure. Include
a
copy
of the original receipt with the purchase date
c:early
visible, and
a
"oroof-of-purchase''
statement listing the Customer
's
name, Dea
le
r's name and invoice number, and product purchased.
vVarranty
expiration
on
it
ems without proof-of-purchase
wi
ll
be determined from the type of sale and manufacturing date code. Freight must
be
pr-epaid;
items sent freight-collect, or
COD,
will
be refused.
WHAT
IS NOT COVERED?
This warranty
is
valid
only
if
the product
is
used for the purpose for
vv·hich
it
was designed.
It
does not cover:
o Damage due to improper installation
o Subsequent damage to other components
o Damage caused by exposure to moisture, excessive
heat,
chemical cleaners, and/or
UV
radiation
o
DarT1age
through negligence, misuse, accident or abuse. Repeated
r·eturns
for the same damage may be
considered abuse
o Any cost or expense
relatod
to
tile
removal
or
reinstallation of product
o
Speakers
damaged
clue
to amplifier
cl
ipping or distortion
o Items previously repaired or modified by any
unautt1orized
repair facility
o Return shipping on non-defective items
o Products
with tampered or missing barcode labels
o
Products
with tampered or missing seri
al
numbers
o
Products
returned without a Return
Merchandise
Authorization
(RMA)
number
o
Products purchased from an
UNAUTHORIZED
dealer
o Freight Damage
o The cost of shipping product
to
KICKER
o Service performed by anyone other than
KICKER
5)
stillwaterdesigns
HOW LONG WILL IT
TAKE?
KICKER
strives to maintain a goal of one-week service for
all
acoustics (subwoofers, midrange drivers, tvveoters,
crossovers, etc) returns. Delays may be incurred
if
lack of replacement
inventory or parts
is
encountered.
Fai
1
ure
to
follow these steps
may
void your
warranty.
Any questions can be oirected to the
KICKER
Customer Service Department
at
(405)
624-8510. Contact your International
KICKER
dealer or distributor concerning specifiC procedures tor your
country's warranty policies.
Note:
All
specifications and performance fi
gur
·es are
subject to
change. Please
visit
www.kicker.com
for the most
cu
rrent :nformation.
To
get the best
performance
ft·om
your new
KICKER
speakers, we
re
commend using genuine
KICKER
accessories and
vviri'lg. Please
all
ow r
vvo
weeks of break-in
tme
for the speakers to
mach optimum performance.
P.O.
Box 459
Stillwater, Oklahoma
7 4076 USA (405)
624-8510
5

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